Seeking a challenging and professionally rewarding position in a well-structured organization with emphasis on excellence, continuous goal achievement and individual self-development in order to contribute my quota through an impression, hard work, giving it a competitive edge over its rivals and willing to contribute accrued expertise towards the qualitative enhancement of the organization.
Hi, I’m
Mayowa Moses Aringbangba
Lagos
Summary
Overview
16
years of professional experience
Work History
Royal Brainbox Academia Ltd
Travel Consultant
06.2024 - Current
Job overview
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Greater Washington Capital Ltd
Cargo Operations Supervisor
02.2024 - 05.2024
Job overview
- Oversee the entire process of loading, unloading and securing the baggage or cargo
- Participates in and directs the loading of various types of cargo so that cargo space is used efficiently.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Logitrak Africa
Operations, Projects & Logistic Supervisor
06.2023 - 01.2024
Job overview
- Oversee day-to-day operations, ensuring efficient workflow
- Monitor and manage operational expenses
- Oversee inventory levels, ordering, and storage
- Manage the movement of goods from suppliers to customers.
Food concepts plc (chicken republic)
Restaurant Manager
10.2021 - 01.2023
Job overview
- Hiring and training of restaurant staff
- Speaking with customers to address concerns or solve problems
- Coordinating and optimizing front- and back-of-house restaurant operations
- Controlling operational costs and promoting efficiency
- Weekly, monthly and annual financial reporting.
Self Reliance Economic Advancement Program (SEAP)
Credit Officer
01.2020 - 05.2021
Job overview
- Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Optimized lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
- Reduced delinquency rates by implementing effective portfolio management strategies.
Communication Network Support Service Limited
Team Lead/Customer Care Agent
07.2012 - 09.2016
Job overview
- Picking and answering calls as regards various issues affecting the subscriber across the Nation, Nigeria
- Quick resolution of queries from customers and escalating it to back end support when most necessary
- Responsible for the management, organization and co-ordination of the day to day work of the team to deliver the highest standards of services to the clients
- Ensure the call center is adequately resourced by liaising with relevant staff and planning resources effectively
- Giving reports and sending of mails as appropriate on daily, weekly and monthly basis to ensure accountability in service.
Forth Health Multi-Science Limited
Procurement Officer
12.2011 - 07.2012
Job overview
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed and strengthened supplier relationships.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
National Youth Service Corps (Irepo grammar school)
Class Teacher
07.2009 - 07.2010
Job overview
- Evaluated student progress regularly, adjusting instruction to meet individual needs and ensuring mastery of concepts.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Managed classroom behavior effectively, promoting respect and fostering a climate conducive to learning.
Sterling Bank Plc
Inventory Officer
03.2009 - 09.2009
Job overview
- Implemented robust inventory management software to enhance visibility, control, and data accuracy in realtime.
- Developed comprehensive reports to analyze inventory trends, identify issues, and recommend improvements.
- Minimized obsolete inventory with regular reviews of product life cycles, sales trends, and customer demands.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Education
Ekiti State University (formerly UNAD)Ado-Ekiti, Ekiti
Bachelor of Science from Economics
University Overview
HR ExponentialIlorin, Kwara
2015
University Overview
Strategic Customer Focus
Premier Vocational Training InstituteIlorin, Kwara
2015
University Overview
Time Management
HR ExponentialIlorin, Kwara
2014
University Overview
Value Based Customer Service
MTN TrainingIlorin, Kwara
2012
University Overview
Customer Care Training
Command Day Secondary SchoolOshodi, Lagos
2002
University Overview
Senior Secondary Certificate
Command Children SchoolOshodi, Lagos
1996
University Overview
First School Leaving Certificate
Skills
- Good Communication Skills
- Ability to work for long hours with little or no supervision
- Strong Interpersonal Skills
- Leadership skills
- Excellent Customer Service Etiquette
References
References
Available upon requestLanguages
Yoruba
Native language
English
Advanced
C1
Timeline
Travel Consultant
Royal Brainbox Academia Ltd
06.2024 - Current
Cargo Operations Supervisor
Greater Washington Capital Ltd
02.2024 - 05.2024
Operations, Projects & Logistic Supervisor
Logitrak Africa
06.2023 - 01.2024
Restaurant Manager
Food concepts plc (chicken republic)
10.2021 - 01.2023
Credit Officer
Self Reliance Economic Advancement Program (SEAP)
01.2020 - 05.2021
Team Lead/Customer Care Agent
Communication Network Support Service Limited
07.2012 - 09.2016
Procurement Officer
Forth Health Multi-Science Limited
12.2011 - 07.2012
Class Teacher
National Youth Service Corps (Irepo grammar school)
07.2009 - 07.2010
Inventory Officer
Sterling Bank Plc
03.2009 - 09.2009
Ekiti State University (formerly UNAD)
Bachelor of Science from Economics
HR Exponential
Premier Vocational Training Institute
HR Exponential
MTN Training
Command Day Secondary School
Command Children School
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