Summary
Overview
Work History
Education
Skills
Technical And Core Skills
Additional Information
Timeline
Generic
MAYOWA OREMOSU

MAYOWA OREMOSU

OPERATIONS MANAGER | BUSINESS OPERATIONS LEADER
Toronto

Summary

Dynamic and results-driven operations leader with 5+ years' experience scaling startups across West and East Africa. Proven track record in launching and managing new verticals, optimizing complex business processes, enhancing operational efficiency, and driving strategic initiatives. Adept at leading cross-functional teams, managing high-impact projects, and building scalable systems for growth.

Overview

5
5
years of professional experience

Work History

HEAD OF COMMERCIAL

COAMANA
02.2025 - Current
  • Spearhead commercial and operations strategy across Nigeria and Kenya, driving revenue growth and operational excellence.
  • Co-built and managed cross-border operations teams (sales, account management, call center), tripling quarterly GMV.
  • Scaled and optimized the call center handling 95% of transactions, improving service delivery.
  • Implemented forecasting models and streamlined workflows to align execution with strategic goals.
  • Managed 5 direct and 16+ indirect reports, driving high performance and interdepartmental collaboration.

MFC AREA MANAGER

GLOVOAPP
12.2023 - 01.2025
  • Oversaw end-to-end operational management, from demand planning to vendor negotiations and fulfillment processes.
  • Increased in-stock levels by 22% through custom Excel-based demand forecasting tools.
  • Re-engineered store layouts, reducing order prep time by 1.48 minutes.
  • Achieved 15% cost reduction by standardizing workflows in collaboration with global teams.
  • Managed SLAs with FMCG partners, enhancing data visibility and operational reliability.

FUNCTIONAL LAUNCHER

GLOVOAPP
06.2021 - 11.2023
  • Launched operations in 10 new cities, expanding reach to ~1.98M people.
  • Built SOPs, recruited launch teams, and led process standardization across cities.
  • Achieved profitability in 6 out of 10 cities within months through structured cost control and process improvement.
  • Developed a city expansion playbook, reducing launch times by 20%.

PROJECT MANAGER

AIRCOM
02.2020 - 06.2021
  • Coordinated operations transition and close-out of a $4M real estate project.
  • Led stakeholder communication, vendor evaluation, and project reporting.
  • Captured process insights and lessons learned to improve future operational handovers.

Education

Bachelors of Science - Estate Management

COVENANT UNIVERSITY
01.2014 - 1 2019

Skills

Excel (Advanced)

Technical And Core Skills

Excel (Advanced), SQL, Python, Looker, Salesforce, SAP, Google Data Analytics Certificate, Forecasting, Cost Control, KPI Management, SOP Design, Strategic Thinking, Cross-Functional Collaboration, Problem Solving

Additional Information

English (Fluent) French (Intermediate). Internships include: Total Energies, Ridgewell Construction

Timeline

HEAD OF COMMERCIAL

COAMANA
02.2025 - Current

MFC AREA MANAGER

GLOVOAPP
12.2023 - 01.2025

FUNCTIONAL LAUNCHER

GLOVOAPP
06.2021 - 11.2023

PROJECT MANAGER

AIRCOM
02.2020 - 06.2021

Bachelors of Science - Estate Management

COVENANT UNIVERSITY
01.2014 - 1 2019

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MAYOWA OREMOSUOPERATIONS MANAGER | BUSINESS OPERATIONS LEADER