MAYOWA OREMOSU
OPERATIONS MANAGER | BUSINESS OPERATIONS LEADER
Toronto
Summary
Dynamic and results-driven operations leader with 5+ years' experience scaling startups across West and East Africa. Proven track record in launching and managing new verticals, optimizing complex business processes, enhancing operational efficiency, and driving strategic initiatives. Adept at leading cross-functional teams, managing high-impact projects, and building scalable systems for growth.
Overview
5
5
years of professional experience
Work History
HEAD OF COMMERCIAL
COAMANA
02.2025 - Current
- Spearhead commercial and operations strategy across Nigeria and Kenya, driving revenue growth and operational excellence.
- Co-built and managed cross-border operations teams (sales, account management, call center), tripling quarterly GMV.
- Scaled and optimized the call center handling 95% of transactions, improving service delivery.
- Implemented forecasting models and streamlined workflows to align execution with strategic goals.
- Managed 5 direct and 16+ indirect reports, driving high performance and interdepartmental collaboration.
MFC AREA MANAGER
GLOVOAPP
12.2023 - 01.2025
- Oversaw end-to-end operational management, from demand planning to vendor negotiations and fulfillment processes.
- Increased in-stock levels by 22% through custom Excel-based demand forecasting tools.
- Re-engineered store layouts, reducing order prep time by 1.48 minutes.
- Achieved 15% cost reduction by standardizing workflows in collaboration with global teams.
- Managed SLAs with FMCG partners, enhancing data visibility and operational reliability.
FUNCTIONAL LAUNCHER
GLOVOAPP
06.2021 - 11.2023
- Launched operations in 10 new cities, expanding reach to ~1.98M people.
- Built SOPs, recruited launch teams, and led process standardization across cities.
- Achieved profitability in 6 out of 10 cities within months through structured cost control and process improvement.
- Developed a city expansion playbook, reducing launch times by 20%.
PROJECT MANAGER
AIRCOM
02.2020 - 06.2021
- Coordinated operations transition and close-out of a $4M real estate project.
- Led stakeholder communication, vendor evaluation, and project reporting.
- Captured process insights and lessons learned to improve future operational handovers.
Education
Bachelors of Science - Estate Management
COVENANT UNIVERSITY
01.2014 - 1 2019
Skills
Excel (Advanced)
SQL
Python
Looker
Salesforce
SAP
Forecasting
Proposal development
Operations management
Pricing strategy
Cross-functional team leadership
Business models
Technical And Core Skills
Excel (Advanced), SQL, Python, Looker, Salesforce, SAP, Google Data Analytics Certificate, Forecasting, Cost Control, KPI Management, SOP Design, Strategic Thinking, Cross-Functional Collaboration, Problem Solving
Additional Information
English (Fluent) French (Intermediate). Internships include: Total Energies, Ridgewell Construction
Timeline
HEAD OF COMMERCIAL
COAMANA
02.2025 - Current
MFC AREA MANAGER
GLOVOAPP
12.2023 - 01.2025
FUNCTIONAL LAUNCHER
GLOVOAPP
06.2021 - 11.2023
PROJECT MANAGER
AIRCOM
02.2020 - 06.2021
Bachelors of Science - Estate Management
COVENANT UNIVERSITY
01.2014 - 1 2019