Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Training
Accomplishments
Interests
References
Timeline
8b
MAYOWA AROWOSAFE

MAYOWA AROWOSAFE

Senior Service Engineer
Kuje

Summary

Accomplished and award-winning Electrical and Automation Engineer with over 11 years of progressive experience delivering high-impact service solutions for Giesecke Devrient Currency Technology across the Middle East and Africa. Recognized as the Best Performing Service Engineer of the Year (2024/2025) for exceptional technical leadership, innovation, and customer excellence. Expertise includes installation, software upgrades, and maintenance of advanced currency automation systems such as BPS X9, BPS M7, BPS 1040S, BPS C5, ProNotes, and CSS Machines. Committed to maximizing equipment uptime, optimizing process performance, and ensuring reliability in high-security environments.

Overview

12
12
years of professional experience
5
5
Certifications
1
1
Language

Work History

SENIOR SERVICE ENGINEER

Giesecke+Devrient Currency Technology
01.2025 - Current
  • Provided expert technical backup for high-speed currency processing machines (BPS M7) and inspection systems (BPS X9) at CBN and NSPMC, respectively.
  • Led complex software and hardware upgrades for legacy systems such as NotaPack and BPS X9, and BPS M7 Machines.
  • Provided professional back-up for Engineers on software-related problems.
  • Travelled to Customer sites for CSS Machines services, installation and maintenance.
  • Managed stakeholder communications, service reporting, and SLA documentation.
  • Oversaw the dismantling, de-installation, and asset recovery of obsolete systems.

FIELD SERVICE SUPPORT ENGINEER

Giesecke+Devrient Currency Technology
10.2019 - 12.2024
  • Key Installation and commissioning member of the advanced electromechanical platforms (BPS X9, BPS M7, NotaPack, BPS 1040S, modern pneumatic system).
  • Conducted RCA, diagnosed faults using oscilloscopes, stroboscopes, and calibration tools.
  • Created CAD layouts, wiring diagrams, and installation documentation for automation projects.
  • Managed electrical and mechanical safety protocols for high-voltage repair work.
  • Travelled to various Customer sites for CSS Machines services and installation.
  • Delivered OEM-compliant operator training and conducted site-level technical workshops.

RESIDENT ENGINEER

Giesecke+Devrient Currency Technology
11.2013 - 10.2019
  • Performed diagnostics, firmware updates, and component-level repairs on BPS 1040S currency processing machines and NotaPack.
  • Conducted root cause analysis and produced uptime/performance reports.
  • Maintained pneumatic and vacuum systems for stable operational environments.
  • Repaired control units, CPUs, sensor systems, WOM and MDC (Module Controllers).
  • Performed electrical fault diagnosis and maintenance on 3-phase systems.
  • Managed spare parts inventory.

INDUSTRIAL ELECTRICIAN

Sumal Foods and Confectionery Limited
07.2013 - 09.2013
  • Company Overview: Sumal Foods is a leading biscuits, confectioneries, and baked goods manufacturer, known for producing high-quality products and serving local and international markets. Visit http://sumalfoods.com/
  • Installed electrical panels and wiring for industrial food processing equipment.
  • Converted diesel-powered burners to gas to reduce energy costs.
  • Maintained 3-phase motors, control panels, and packaging machinery.

Education

M.Eng - Electrical and Electronics Engineering

University Of Ilorin (UNILORIN)
02.2019

B.Eng - Electrical and Electronics Engineering

University of Ado (UNAD)
08.2010

Skills

Customer relationship management (CRM)

Certification

Certified Member of Professional Engineers – PEng, Australia (EA ID: 10190768) Sep 2024

Awards

(i) Best Performing Service Engineer of the Year (2024/2025 Fiscal Year) Giesecke+Devrient Currency Technology Africa Limited – Middle East & Africa Region (MEA) | September 30, 2025
        • Recognized as the top-performing Service Engineer across the Middle East & Africa for outstanding technical expertise, customer support excellence, and contribution      to operational efficiency.
        • Honored for consistently demonstrating proactive initiative in resolving complex technical challenges at client sites, ensuring minimal disruption, anticipating issues, implementing effective solutions, and reflecting a high level of technical expertise and commitment to excellence.

(ii) ODUA Scholarship Award (2009) Oduduwa Investment Company Limited – Nigeria | 2009
         • Awarded for exceptional academic excellence with a CGPA of 4.38/5.00 during 400-level studies at Ekiti State University (then University of Ado Ekiti).
         • Selected through a nationwide competitive exam at the University of Ibadan, ranking 2nd in Ondo State and best overall in Ekiti State University.
         • Scholarship valued at ₦100,000, covering tuition and other academic expenses.
(iii) Ondo State Government Scholarship (2008) Ondo State Government – Nigeria | 2008
         • Received State Government Scholarship for outstanding academic performance.
         • Scholarship valued at ₦50,000, supporting tuition and study-related expenses.

Training

  • BPS X9 NMI Software Training, Germany Apr 2022
  • BPS M7, NP, and NTL Training, Dubai (UAE) Mar 2022
  • BPS X9 Basic Maintenance Training, Germany Feb 2020
  • BPS C-Series and Numeron Training, Nigeria Dec 2019
  • BPS 1040S Maintenance Training, Nigeria Oct 2013

Accomplishments


  • Implemented BPS X9 software upgrade, increasing processing speed by 15% and reducing downtime by 10%.
  • Resolved complex installation issues on BPS M7 and X9 systems, authoring official technical guide for future deployments.
  • Delivered operational training for 35 staff, achieving full certification and enhancing machine handling skills.
  • Executed preventive maintenance on currency systems, attaining 24 BN/s throughput at only 3% rejection rate.
  • Supervised the overhaul of Man Rolland 700 varnishing machine, improving polymer banknote coating efficiency.
  • Adapted BPS M7 machines for redesigned NGN banknotes, increasing processing efficiency by 40%.
  • Managed DAG II Shredder and Bagging Unit installation, completing work 2 weeks early and cutting project costs by 20%.

Interests

Singing and listening to Music, Reading and watching Movies

References

Available on request

Timeline

SENIOR SERVICE ENGINEER

Giesecke+Devrient Currency Technology
01.2025 - Current

FIELD SERVICE SUPPORT ENGINEER

Giesecke+Devrient Currency Technology
10.2019 - 12.2024

RESIDENT ENGINEER

Giesecke+Devrient Currency Technology
11.2013 - 10.2019

INDUSTRIAL ELECTRICIAN

Sumal Foods and Confectionery Limited
07.2013 - 09.2013

B.Eng - Electrical and Electronics Engineering

University of Ado (UNAD)

M.Eng - Electrical and Electronics Engineering

University Of Ilorin (UNILORIN)
MAYOWA AROWOSAFESenior Service Engineer