MAURICE ODU
Business Development Specialist
13 Okotie Eboh Street, Ikoyi
Summary
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
4
4
Certifications
Work History
Business Development Manager
Frontfoot Enterprises
04.2020 - Current
- Successfully managed and coordinated N100 Million sales project and successfully achieved the project schedule goals
- Developed and implemented new marketing and sales plans which generated over 80% success
- Reviewed constantly the customer feedback and then suggested ways to improve the process and customer service levels which increased the satisfaction rate from 65% to 95%
- Ensured that new clients grow into loyal customer base on a specialist niche market by implementing a new loyalty program and presenting them with discount options.
- Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
- Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
- Championed corporate social responsibility initiatives that positively impacted community relations while bolstering the company''s reputation as a responsible corporate citizen.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in the existing market offerings.
Account Officer
Access Bank Plc
01.2018 - 01.2020
- Marketing of Bank products to the public and opened over 500 accounts
- Online channel activation and product penetration
- Direct customers' relationship in helping them solve all banking related problems
- Account management and volume generation of over N300 million.
Customer Service Agent
Jumia.com.ng
01.2017 - 01.2018
- Advised to present or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls
- Processed customer orders and up-selling products based on identified customer needs
- Maintained quality service by following organization standards
- Contributed to team effort by accomplishing related results as needed
- Being the first point of contact for customers
- Worked towards and achieving stretching personal and team objectives.
Classroom Teacher
National Youth Service Corps
Kogi
09.2015 - 10.2016
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
- Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
Education
System Administrator -
Microsoft Virtual Academy
01.2020 - 05.2021
B.Sc. (Applied Chemistry), Second Class Lower - undefined
University of Calabar
01.2010 - 05.2015
Senior Secondary School Certificate - undefined
Community Technical School
Etim Ekpo, Akwa Ibom State 01.2001 - 05.2007
Skills
Innovative and creative thinking Skills
Time Management and ability to meet deadline
Team player and confidential with records
Public speaking and marketing skills
Superb Negotiation and Interpersonal Skills
Proficient with the use of Microsoft word, Excel, Access, Database, PowerPoint and CorelDraw
Stakeholder Communication
Promotional planning
Strategic Partnerships
Sales Presentations
CRM Platforms
Prospecting
Lead Generation
Product Demonstrations
Relationship Building
Certification
System Administrator - Microsoft Virtual Academy
Key Strength And Competencies
Market penetration/ key customer retention/ high impact sales presentation/ Need assessment and product education/ Outlet development/New Products development/Territory Management/Key Account development/Wholesale and Distributor Management
Personal Information
- Date of Birth: 08/06/93
- Gender: Male
- Nationality: Nigerian
- Religion: Christianity
References
- Dr. P.A Neji, Senior Lecturer, Department of Chemistry, University of Calabar, Calabar, +2347060610748
- Mr. Nku Odu, Senior Officer, Nigerian Immigration Service, +2348033960412
Timeline
Business Development Manager
Frontfoot Enterprises
04.2020 - Current
System Administrator -
Microsoft Virtual Academy
01.2020 - 05.2021
Account Officer
Access Bank Plc
01.2018 - 01.2020
Customer Service Agent
Jumia.com.ng
01.2017 - 01.2018
Classroom Teacher
National Youth Service Corps
09.2015 - 10.2016
B.Sc. (Applied Chemistry), Second Class Lower - undefined
University of Calabar
01.2010 - 05.2015
Senior Secondary School Certificate - undefined
Community Technical School
01.2001 - 05.2007