Hi, I’m
Maureen Onuoha
Administrative Officer
Abuja
Overview
10
years of professional experience
9
years of post-secondary education
Work History
ECOWAS CommissionAbuja
Conference Assistant
06.2020 - Current
Job overview
- Validated parking for guests and visitors.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Operated multi-line phone system to receive, screen and redirect calls.
- Facilitated communication between teams handling catering, audio visual and room setup.
ECOWAS CommissionAbuja
Administrative Officer
08.2013 - 06.2020
Job overview
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Prepared agendas and took notes at meetings to archive proceedings.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted development and implementation of new administrative procedures.
- Scheduled office meetings and client appointments for staff teams.
Education
Walden UniversityMinnesota, USA
Master of Science from Criminal Justice Leadership & Executive Management
12.2013 - 08.2017
University Overview
University of JosJos, Plateau State Nigeria
Bachelor of Arts from Theater Arts
10.1995 - 08.2000
University Overview
Skills
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Conference Assistant
ECOWAS Commission
06.2020 - Current
Walden University
Master of Science from Criminal Justice Leadership & Executive Management
12.2013 - 08.2017
Administrative Officer
ECOWAS Commission
08.2013 - 06.2020
University of Jos
Bachelor of Arts from Theater Arts
10.1995 - 08.2000
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