MATTHEW OBANOR
Owerri
Summary
Accomplished Network Engineer/Technician with a proven track record, Enhancing network reliability and performance through expert hardware installation and network troubleshooting. Mastery of Cisco Routing,Switching,WAN technologies and a collaborative approach have driven seamless IT initiatives and infrastructure improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Contract- Network Technician
Prowox Int'l Co. (AGPC-Assa Project)
11.2020 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with vendors to ensure timely delivery of equipment while maintaining budgetary constraints.
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Worked with outside vendors for fiber installations and service.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Supported company-wide IT initiatives, sharing expertise on networking best practices with colleagues across departments.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Regularly updated personal knowledge of industry trends, ensuring cutting-edge solutions were implemented where appropriate in the organization''s networks systems.
- Provided exceptional customer service by promptly addressing user concerns and technical issues.
- Oversaw [Number] desktops in Windows domain and installed firewalls to connect and protect users.
- Performed necessary maintenance to support network availability.
Enterprise Network Engineer
AIRTEL NETWORKS
08.2019 - Current
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Detected intrusion attempts and promptly responded to DDoS attacks.
IT Support Engineer
Nigeria Bottling Company (Coca-Cola Hellenic)
03.2017 - 09.2019
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Enhanced network security by implementing robust data protection measures.
- Championed IT automation initiatives that reduced manual intervention requirements and increased overall team productivity.
- Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
- Boosted overall system reliability by performing routine maintenance tasks on BSS hardware components as needed.
- Established clear communication channels with clients, ensuring timely updates on issue resolution progress.
Education
PgD(in-view) - Computer Sc
Federal University of Technology Akure
Akure, Ondo State, Nigeria.02.2023
Higher National Diploma - Computer Science/Engineering
CROWN-POLYTECHNIC
Ado-Ekiti, Ekiti State, Nigeria.08.2015
Skills
- Network Configuration
- Routing and Switching Protocols
- Multilayer Switching
- Network Troubleshooting
- Wireless Networking
- IP Addressing
- WAN Technologies
- VPN Configuration
- Access Control Lists
- Network support
- IPv6 Fundamentals
Certification
- CCNA - Cisco Certified Network Associate.
- RSTECH - Cisco Certified Technician Routing and Switching.
- CompTIA Network+ (N10-007).
- Cisco - Networking.
- Cisco - Int-CyberSecurity
- Microsoft Certified Support Technician.
- Cambium Networks- Link Planner.
- HUAWEI-HCIA Routing & switching.
Timeline
Contract- Network Technician
Prowox Int'l Co. (AGPC-Assa Project)
11.2020 - Current
Enterprise Network Engineer
AIRTEL NETWORKS
08.2019 - Current
IT Support Engineer
Nigeria Bottling Company (Coca-Cola Hellenic)
03.2017 - 09.2019
PgD(in-view) - Computer Sc
Federal University of Technology Akure
Higher National Diploma - Computer Science/Engineering
CROWN-POLYTECHNIC
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