Industrious and forward-thinking Senior Executive Assistant with desire to take on new challenges. She has over 16 years experience in Consulting, Financial Sector and Non for Profit Organization. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.
Hi, I’m
MATILDA A. UDOH
Lagos
Summary
Overview
17
years of professional experience
Work History
Chartered Institute of Directors, CIod
Executive Assistant
06.2023 - Current
Job overview
- The Director General/CEO − Communicate directly, and on behalf of the DG/CEO, with Governing Council members, members of the Institute, staff and others, on matters related to the DG/CEO’s initiatives − Research, prioritize and follow up on issues and concerns addressed to the DG/CEO including those of a sensitive or confidential nature
- Determines appropriate course of action, referral or response
- Provide a bridge for smooth communication between the DG/CEO’s office and other departments; demonstrating ability to maintain credibility and trust with staff
- Follow up on contacts made by the CEO and supports the cultivation of ongoing relationships
- Work on special projects and/or collaborations involving the Office of the DG/CEO and external stakeholders, as and when required − Coordinate the preparation of monthly and quarterly departmental and operational reports of all business unit of the CIoD Secretariat − Prepare reports and speeches on behalf of the DG/CEO as required.
Fate Foundation & IBFCAlliance Limited
Facilitator
06.2020 - 02.2020
Job overview
- Courses Facilitated: Customer Service | Relationship Management | Sales & Marketing | Leadership &
- People Management| Team Building and Bonding | Personal Assessment & Goal Setting
IBFCAlliance Limited
Head
06.2017 - 06.2017
Job overview
- Business Development
- Mandate: Improve the company's market position, financial growth and budget management
- Consistently delivered revenue target of N150 million over a period of 3 years − Strategically identified and developed business relationship that translated to the bottom line − Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities − Collaborated with business support, marketing, and curriculum development departments on the creation of value- adding and competitive training programmes that met specific training needs of customers − Provided market intelligence and feedback to the organisation on the market, industry and competitors’ developments − Worked with HR Team on projects such as the recruitment and head hunting of resource personnel for key positions − Served as in-house faculty member and facilitated Soft Skill courses
IBFCAlliance Training Ltd
Facilitator
03.2016 - 05.2017
Job overview
- Courses Facilitated: Customer Service | Relationship Management | Sales & Marketing | Leadership & People Management | Team Building and Bonding
- ARM Investment Managers
- Manager – Learning and Development
- Mandate: Set up the Sales Academy System, plan and manage the firm’s training Budget − Led and managed the sales academy training programmes across the nation
- Prepared and managed the organisation’s training budget − Collaborated with Sales department to monitor sales and developed learning initiative to address skill gaps − Researched and incorporated current trends and data into the sales learning curriculum − Provided consultancy/diagnosis of training needs within any part of the business, acting as development expert and delivering specific trainings to address the identified gap within the firm − Developed and delivered soft skills development programmes for the Sales Academy and the E-
- Learning Portal − Carried out impact learning assessment for deployed interventions − Monitored all internal faculty training activities and provided participant’s evaluation of training to members of the faculty
United Bank for Africa
Team Lead
02.2013 - 11.2014
Job overview
- Leadership & Curriculum Development
- Mandate: Plan, implement & monitor the training strategy and budget for Senior Management Staff − Developed & managed training curriculum and budgets for senior management staff − Co-ordinated delivery of training programmes and revised projected plans to adapt to imminent changes where necessary − Mapped skills and competencies to job roles − Designed and developed learning content for in-house, function/organization specific topics and conducted train-the-trainer sessions − Administered & deployed E-learning solutions on LMS & managed issues/ service interruption − Ensured successful deployment, monitoring, implementation and assessment of all interventions − Carried out impact assessment for specified intervention and measured ROI where possible − Served as Staff Resource/Faculty for UBA training Programmes
IBFCAgusto Training Limited
Acting
02.2012 - 01.2013
Job overview
- Group Head, HR & Business Support
- Mandate: Design and implement the manpower strategy and staff development
- Managed the talent acquisition process including recruitment, interviewing, and hiring − Provided support and guidance as HR generalists to management and staff − Developed and administered various human resources plans and procedures for all personnel − Reviewed and updated HR policies in line with relevant laws and regulatory policies − Prepared and maintained handbook on policies and procedures − Developed, recommended, and implemented personnel policies and procedures − Developed and implemented performance appraisal programme for the firm − Partnered with internal stakeholders to assess training needs for employees − Designed assessment tools to measure training effectiveness and report on training outcomes − Managed employee satisfaction and proffered ideas for improvement − Conducted new employee orientation to foster positive attitude toward organisational objectives − Maintained proper files and administration of employee records
Development Group
Team Lead
02.2008 - 01.2012
Job overview
- Designed and implemented a sustainable skill development strategy for target banking clients − Built and maintained strategic relationships with top tier clients − Managed existing relationships by cross – selling the different training products to increase revenue − Developed and wrote business proposals and presentations to various clients − Conducted needs analysis in consultation with client/individuals including assessment methods to be implemented to determine learning and competency requirements that will impact performance − Ensured that learning and performance objectives were established based on gaps analysis − Worked with subject matter experts and clients to design, develop and oversee bespoke training programmes that address identified competency gaps − Co-ordinated delivery of training programmes within the agreed parameters and context (budget and timelines) while meeting or exceeding client expectations − Reviewed and updated training materials to include industry and environmental review − Managed inquiries and issues concerning open courses and other programmes
Corporate Services Group
09.2006 - 02.2008
Job overview
- Identified organisational requirements for office facilities, equipment, material etc
- Reviewed service levels and compared with service level agreements − Implemented a facilitators’ forum − Maintained staff records − Managed all inquiries and issues concerning office support services e.g
- Events management, general travel coordination for facilitators, logistics and management staff − Expenditure and insurance management
Education
University of Uyo
B.A. from French
University Overview
ALLIANCE FRANÇAISE
Diploma from Executive Bilingual Secretarial Administration
University Overview
Skills
- Business and Report Writing
- Stakeholder Engagement
- Project Planning and Management
- Problem Solving
- Interpersonal Communication
- Curriculum Development
- Relationship Building and Management
- Budget Planning and Implementation
- Cross-Functional Collaboration
- Facilitation Skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Experience is a hard teacher because she gives the test first, the lesson after.
Timeline
Executive Assistant
Chartered Institute of Directors, CIod
06.2023 - Current
Facilitator
Fate Foundation & IBFCAlliance Limited
06.2020 - 02.2020
Head
IBFCAlliance Limited
06.2017 - 06.2017
Facilitator
IBFCAlliance Training Ltd
03.2016 - 05.2017
Team Lead
United Bank for Africa
02.2013 - 11.2014
Acting
IBFCAgusto Training Limited
02.2012 - 01.2013
Team Lead
Development Group
02.2008 - 01.2012
Corporate Services Group
09.2006 - 02.2008
University of Uyo
B.A. from French
ALLIANCE FRANÇAISE
Diploma from Executive Bilingual Secretarial Administration
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