MARY EMMANUELLA ISEK
Ogoja
Summary
Accomplished healthcare professional with extensive experience in nursing, training, and project management. Demonstrated expertise in leading zero-dose vaccination campaigns, developing comprehensive training programs for health facilities, and ensuring compliance with safety regulations. Proven ability to analyze data for informed decision-making and strategize for impactful project outcomes. Adept at managing customer service operations, coordinating logistics, and enhancing team performance through effective leadership and team-building activities. Skilled in Microsoft Office, data analysis, public speaking, and critical thinking. Committed to improving healthcare services through innovative solutions and continuous professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ZERO DOSE FOCAL PERSON
Flyzipline International Nigeria Limited
04.2024 - 11.2024
- Conducted statewide training sessions for health workers on zero-dose vaccination campaigns.
- Monitored and ensured consistent execution of scheduled tasks.
- Engaged with community to support successful administration of essential vaccinations.
- Ensured timely dissemination of monthly zero-dose campaign data to stakeholders.
- Enhance outcomes by leveraging insights for the zero-dose program.
- Ensured significant progress through strategic approaches.
CUSTOMER EXPERIENCE AND HEALTH FACILITY MANAGER
Flyzipline International Nigeria Limited
10.2022 - 11.2024
- Designed a detailed training curriculum for new health facilities.
- Ensured smooth communication between customers and the team
- Directed team to resolve customer issues.
- Facilitated onboarding processes for new healthcare staff in partnership with the state government.
- Regularly assessed effectiveness of various training programs.
- Developed engaging learning activities including workshops, and seminars.
- Collected and reported health facility data on a monthly basis.
- Supported development efforts aimed at promoting company-wide educational opportunities.
- Conducted analysis on surveys to pinpoint critical content weaknesses.
- Conducted training to ensure adherence to safety, health, and diversity regulations.
- Generated detailed reports highlighting important company metrics.
- Performed internal call evaluations for quality assurance.
- Created monthly strategies for customer engagement.
- Supervised call center software operations.
- Shared monthly updates on customer experience to facilitate team awareness.
HEALTH AND FULFILLMENT OPERATOR
Flyzipline International Limited
03.2022 - 11.2024
- Managed smooth warehouse activities.
- Managed package logistics to ensure timely delivery to health facilities.
- Maintained strict compliance with safety standards at the Zipline facility.
- Coordinated efforts to ensure efficient access to malaria prevention resources.
- Oversaw delivery process for critical healthcare supplies using automated systems.
- Generated detailed rosters to streamline team organization.
- Efficiently complete assignments within given timeframes.
- Gained proficiency in implementing safety measures.
- This is crucial for gaining valuable insights and making informed decisions to improve healthcare services
- Conducted comprehensive visual inspections for incoming medical and vaccine products.
- Execute consistent inventory audits for medicines and vaccines.
- Ensured compliance with storage temperature requirements for vaccines and medical products
- Organized vaccines and medical products using FIFO system.
- Managed various project aspects leading to successful completion.
STAFF NURSE (VOLUNTEER)
Plateau State primary health care development agency
01.2021 - 01.2022
- Led community engagement initiatives.
- Implemented strategies for improved maternal health outcomes.
- Provided immunization services.
- Handled cases of minor illnesses, such as malaria and diarrhea.
- Distributed Rollback Malaria products including insecticide-treated nets and malaria prophylactic drugs.
- Accurately recorded patient outcomes and findings.
- Planned for timely discharge through detailed assessment of patient condition.
- Promoted best nursing practices actively.
- Exhibited friendly interactions to improve patient experiences.
- Assisted patients and relatives by providing comprehensive care.
- Executed comprehensive assessments to uphold patient safety.
- Maintained accuracy in departmental and patient documentation.
ART NURSE (VOLUNTEER)
APIN Public Health Initiative
01.2021 - 06.2021
- Boosted patient confidence in antiretroviral therapy treatment.
- Monitored patient conformity to therapeutic regimens.
- Recorded outcomes of early infant diagnosis patients.
- Communicate with laboratory to ensure timely provision of results for facilities.
- Delivered exceptional quality EAC services to eligible clients.
- Update EAC and patient-related registers regularly.
- Ensure timely interventions in managing non-suppressed VL patients during CMT and facility evaluations.
- Collaborated in team discussions on patient care strategies.
- Participated in professional development to update clinical expertise.
- Provided essential support during emergencies.
- Engaged in health education programmes to encourage well-being.
- Supported efforts to ensure sterile conditions during wound treatment.
STAFF NURSE
Rayfield Medical Services Limited
07.2019 - 04.2021
- Oversaw care routines tailored to various patient needs.
- Ensured stability and growth of newborns in special care.
- Contributed to surgical procedures.
- Maintained endoscopic surroundings sterile and clean.
- Employed Webmedic software to enhance patient management.
- Facilitated efficient patient management before, during, and after surgery.
- Maintained patient safety during surgical procedures and emergencies.
- Oversaw the operations of the operating theater and emergency rooms.
- Enhanced confidentiality measures through use of electronic health recording system.
- Delivered direct patient care measures like wound dressing, medication administration, and IV therapy.
- Tracked vital signs and recorded fluctuations without delay.
- Prepared patients for medical procedures, ensuring their comfort.
- Conducted thorough prevention evaluations to ensure patient safety.
- Designed recovery plans based on symptom evaluation for timely discharge.
- Continually participated in professional development to increase competence.
- Kept thorough records of patients' health details and vital statistics for optimal continuous care.
- Ensured security of sensitive patient information through meticulous data management.
- Maintained a consistently positive, friendly bedside manner.
- Closely monitored patient conditions, reporting and recording signs of deterioration for swift action.
- Provided efficient solutions by assessing issues or escalating them when necessary.
- Ensured availability of follow-up care and support services post-discharge.
- Provided guidance in medication administration and lifestyle adjustments.
- Executed prevention measures for enhanced public health.
- Supported patients throughout the surgical experience.
- Collaborated with multidisciplinary health team to manage patient care.
STAFF NURSE
Luksana Medical Center
01.2018 - 03.2019
- Provided medical care for all patients.
- Managed prenatal and postpartum services.
- Coordinated preoperative, intraoperative, and postoperative patient care.
- Offered reassurance and practical advice to address patient concerns.
- Ensured maintenance of patient health standards.
- Analyzed patient conditions to devise effective recovery plans.
- Engaged in ongoing training to enhance nursing skills.
- Documented patient health information to ensure consistent, high-quality care.
- Monitored and recorded changes in patient symptoms.
- Utilized friendly interactions to support patients during challenging moments.
- Empathetically conveyed challenging information to patients and families.
- Ensured confidentiality in patient documentation.
- Facilitated patient access to required post-discharge care through effective coordination.
- Facilitated communication among patients, families, and healthcare providers.
- Engaged in ongoing professional development to remain updated on nursing practices and healthcare innovations.
- Operated medical devices safely and efficiently.
- Utilized advanced phlebotomy techniques to gather blood samples.
- Implemented infection control measures to safeguard health.
STAFF NURSE
Almadina hospital and pharmacy
03.2016 - 12.2016
- Offered medical services for inpatient as well as outpatient clients.
- Achieved excellent maternal and neonatal health outcomes consistently.
- Oversaw recovery process after surgical procedures.
- Engage in research activities based on evidence-based practice initiatives.
- Formulated custom teaching methods for diverse patient requirements.
- Identified and addressed potential treatment issues, like drug interactions or allergies.
- Offered compassionate support to relatives in times of difficulty.
- Contributed in departmental meetings.
- Leveraged digital tools for safeguarding patient information in electronic records.
- Monitored vital signs and recorded changes promptly.
- Provide direct patient care including wound dressing, administering medication, and IV therapy
- Conducted assessments to understand patient requirements.
- Ensured health and safety with detailed preventive care assessments.
- Maintained detailed records to support ongoing healthcare efforts.
- Monitored patient symptom changes accurately to ensure optimal care.
- Monitored patient conditions for signs of deterioration.
- Conducted evaluations of patient conditions to assist in accurate diagnosis and treatment strategies.
Education
Perioperative Nursing And Management - Perioperative Nursing
Perioperative Nursing College, JUTH
Jos11.2021
General Nursing - Nursing
School of Nursing, St Luke's Anglican Hospital
Wusasa Zaria11.2015
WASSCE -
Youth's Secondary Commercial School
Igoli Ogoja, CRS06.2011
FSLC -
University Preparatory School
Nassarawa, Kaduna07.2001
Skills
- Ability to work with minimal or no supervision
- Excellent team player
- Excellent manager
- Data analyst
- Microsoft Office
- Problem-Solving
- Leadership
- Conflict Resolution
- Troubleshooting
- Calm Under Pressure
- Public Speaking
- Organization and Time Management
- Critical Thinking
Languages
English
Proficient
C2
Hausa
Proficient
C2
Igbo
Elementary
A2
French
Beginner
A1
Mbembe
Proficient
C2
Certification
- Trauma management
- Diet and Nutrition
- MEAL
- Child protection
- Mental health
Timeline
ZERO DOSE FOCAL PERSON
Flyzipline International Nigeria Limited
04.2024 - 11.2024
CUSTOMER EXPERIENCE AND HEALTH FACILITY MANAGER
Flyzipline International Nigeria Limited
10.2022 - 11.2024
HEALTH AND FULFILLMENT OPERATOR
Flyzipline International Limited
03.2022 - 11.2024
STAFF NURSE (VOLUNTEER)
Plateau State primary health care development agency
01.2021 - 01.2022
ART NURSE (VOLUNTEER)
APIN Public Health Initiative
01.2021 - 06.2021
STAFF NURSE
Rayfield Medical Services Limited
07.2019 - 04.2021
STAFF NURSE
Luksana Medical Center
01.2018 - 03.2019
STAFF NURSE
Almadina hospital and pharmacy
03.2016 - 12.2016
FSLC -
University Preparatory School
Perioperative Nursing And Management - Perioperative Nursing
Perioperative Nursing College, JUTH
General Nursing - Nursing
School of Nursing, St Luke's Anglican Hospital
WASSCE -
Youth's Secondary Commercial School
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