Marvellous Ogunbowale
ikeja,Lagos
Summary
Experienced Executive Assistant and Strategy Officer with a background in various industries. Known for supporting C-level leadership, where I manage executive schedules, client communications, report preparation, and strategic coordination. Also, overseeing operations, customer service, procurement, brand content, and event execution. Skilled in bridging communication between management and staff, resolving operational issues in real time, and driving process improvement. Known for discretion, initiative, proactiveness and the ability to manage multiple priorities under pressure.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
EA/ PA/ Strategy Officer
Dulles Lagos
Lagos, Victoria Island
06.2025 - Current
- Serve as the primary bridge between management and staff, ensuring clear communication, interpretation, and execution of instructions.
- Manage the MD’s schedule, handles inquiries on behalf of the MD, and proactively meets all expressed and anticipated needs.
- Function as acting Operations Manager, overseeing daily operations, supervising staff, resolving service breakdowns, and maintaining order during busy periods and events.
- Oversee inventory and procurement, follow up on restocking, liaise with vendors, conduct market price surveys, and ensure the kitchen, bar, and service teams have necessary supplies.
- Handle brand, content, and menu management, including email marketing via DineSurf, creating ad-optimized cards, designing feedback forms and presentations with Canva, and updating menus on CukCuk.
Executive Assistant/ Customer service Rep(Remote)
Avimeta Consultants Limited
lagos, Mainland
01.2025 - 12.2025
- Executive Scheduling: Managed calendars, meetings, and travel logistics for leadership.
- Communication Hub: Handled emails, calls, and sensitive correspondence with discretion.
- Strategic Support: Prepared reports/presentations, tracked deadlines, and planned high-level events.
- Customer Service & Resolution: Responded promptly to customer inquiries and complaints, resolved service issues, and ensured a positive guest experience.
- Client Relationship Management: Built and maintained strong relationships with customers, follows up on feedback, and ensured consistent service excellence.
- Cold Calling & Lead Generation: Proactively reached out to potential clients, introduced services, and generated new business opportunities.
Administrative Officer Intern (NYSC)
Ministry of Wealth Creation & Employment
lagos, Ikeja
06.2024 - 05.2025
- HR Data & Records Management: Maintained accurate employee data and records while ensuring compliance with labour laws.
- Talent Acquisition Support: Assisted in recruitment by screening resumes, scheduling interviews, and facilitating new hire onboarding.
- Employee Engagement & Development: Supported staff relations, training programs, and policy education to foster workplace growth.
Administrative officer
Phenomenal Group of Schools
Ibadan, SANYO
09.2018 - 07.2019
- Operations Management: Oversaw day-to-day office functions, supplies, and equipment inventory.
- Team Coordination: Supervised staff, delegated tasks, and ensured policy compliance.
- Process Optimization: Improved workflows, maintained records, and handled stakeholder communications.
Education
Bachelor of Arts - philosophy
OLABISI ONABANJO UNIVERSITY
ago-iwoye, ogun state 09.2019 - 01.2024
Skills
- Critical thinking
- Creativity
- MS Office
- Operational Efficiency
- Time management
- Planning
- Prioritization
- Process optimization
- Team leadership
- Decision-making
- Customer relations
- Empathy
- Multitasking mastery
- Proactive attitude
- Negotiation prowess
- Confidentiality assurance
- Recruitment and hr procedures
- Project management certification
- Verbal articulation
Languages
English
Upper intermediate
Affiliations
- Music,
- fashion
- public speaking
- traveling
- counseling & informal therapy
- community engagement and volunteering
- Hair ventilation and crocheting
Certification
- Frontend Development, TS Academy, Birmingham, present
- HTML, CSS, Web Development, Johns Hopkins University, 02/2024, present
- QMS ISO 9001:2015 LEAD AUDITOR'S COURSE, QMSAI November, 2025
- PMP & CAPM, Project & Safety Management Institute June-September 2025
- Introduction to Psychology, Yale University, 01/2025, 03/2025
- Introduction to Cybersecurity, New York University, 08/2024
- IT Support Trainee Program, Code Horizon Innovation, Germany, 10/2024
Bio Data
- Gender: Female
- Marital Status: Single
- Place of Birth: Osogbo
- LGA: Odogbolu
- Nationality: Nigerian
References
References available upon request.
Timeline
EA/ PA/ Strategy Officer
Dulles Lagos
06.2025 - Current
Executive Assistant/ Customer service Rep(Remote)
Avimeta Consultants Limited
01.2025 - 12.2025
Administrative Officer Intern (NYSC)
Ministry of Wealth Creation & Employment
06.2024 - 05.2025
Bachelor of Arts - philosophy
OLABISI ONABANJO UNIVERSITY
09.2019 - 01.2024
Administrative officer
Phenomenal Group of Schools
09.2018 - 07.2019