Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

MARLENE ONYEBUCHI ANAZIA

Psychologist
River park Estate, along Airport Road,Abuja State,
MARLENE ONYEBUCHI ANAZIA

Summary

Dedicated Customer Care Specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
years of professional experience
13
years of post-secondary education
3
Certificates

Work History

WORK KONNECTIONS AND COFFEE
Jos, Plateau State

Receptionist
06.2023 - Current

Job overview

  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

DB INNOVATIONS CENTRE
Jos, Plateau State

Administration/Travel Assistant
10.2020 - 02.2022

Job overview

  • Established workflow process, monitored daily activities and implemented modifications to improve over all performance of personnel.
  • Provided exceptional customer services to all guest and escalated concerns where needed.
  • Suggested various packages and amenities to guests, helping each find perfect accommodation to fit personal needs.
  • Developed internal requirements and standards to minimize regulatory risks and and liability across programs.
  • Developed integrated event strategies and conducted on-site events management and follow-up after events.
  • Coordinated office events, seminars and meetings for all staffs and clients.
  • Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Took attendance and minutes of Trainings for NGO staff during their retreats.

ORIFLAME COSMETICS, SWEEDEN
Bauchi, Bauchi State

Administrative Assistant
10.2018 - 10.2019

Job overview

  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Ensure cataloging of commodities and prompt distribution of products by ensuring integrity and credibility.
  • Provide after sales services on products to ensure optimal results.
  • Prepare invitation lists, book venues and make available agenda for meetings.
  • Took minutes of Meetings.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Assisted in interviewing new applicants for different job positions
  • Made sure staff members keep to office mode of conduct when necessary as instructed by Management.

WORLD HEALTH ORGANIZATION, TB CONTROL PROGRAM
Bauchi, Bauchi State

Data Officer
05.2018 - 08.2018

Job overview

  • Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Reporting real time disease response outcome using Surveillance Outbreak Response Management and Analysis System (SORMAS).
  • Ensure data quality by holding review meetings with DSNOs, collecting activity level data to review identified errors periodically.
  • Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
  • Oversaw security and information retention policies and practices according to internal and government-ordered standards.

Education

NNAMDI AZIKWE UNIVERSITY
AWKA, ANAMBRA STATE, NIGERIA.

Bachelor of Science from Psychology
01.2006 - 04.2012

University Overview

REV. MARTIN MEMORIAL SECONDARY SCHOOL,
ISSELE-UKU, ANIOCHA NORTH, DELTA STATE, NIGERIA.

West African Council Examination. (W.A.C.E)
01.1998 - 04.2004

University Overview

Skills

Professional demeanor

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Certification

Leadership And Management In Global Health. [UNIVERSITY OF WASHINGTON DC].

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Receptionist
WORK KONNECTIONS AND COFFEE
06.2023 - Current
Administration/Travel Assistant
DB INNOVATIONS CENTRE
10.2020 - 02.2022

Leadership And Management In Global Health. [UNIVERSITY OF WASHINGTON DC].

01-2020

Project Management In Global Health. [UNIVERSITY OF WASHINGTON DC ]. [

01-2020

Basic Computer Operations (Diploma). [PROFESSOR IYA ABUBAKAR COMMUNITY RESOURCE CENTRE, BAUCHI STATE].

01-2019
Administrative Assistant
ORIFLAME COSMETICS, SWEEDEN
10.2018 - 10.2019
Data Officer
WORLD HEALTH ORGANIZATION, TB CONTROL PROGRAM
05.2018 - 08.2018
NNAMDI AZIKWE UNIVERSITY
Bachelor of Science from Psychology
01.2006 - 04.2012
REV. MARTIN MEMORIAL SECONDARY SCHOOL,
West African Council Examination. (W.A.C.E)
01.1998 - 04.2004
MARLENE ONYEBUCHI ANAZIAPsychologist