Margaret Igboamaze
School Administrator
Lagos,Lagos
Summary
Assertive School Administrative Officer with 2 years supporting schools to improve continuously. Set standards and encouraged students to make standards achievable. Increased test scores by 80%.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
Work History
School Administrator
Luminous Brain School
Lagos, Lagos
01.2022 - Current
- Supported teachers in learning and applying new skills through meaningful professional development.
- Supervised, assessed and mentored teachers and paraprofessionals.
- Recruited and hired amazing teachers to support the students.
- Served as liaison between parents and students.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
Customer Care Rep/ Immigration Unit Manager
Eduwalt Concierge Ltd (EWC)
Lagos, Lagos
06.2017 - 06.2019
- Resolved customers' concerns with services to help with retention and drive sales.
- Maintained accurate and current client's account data with manual forms processing and digital information updates.
- Assisted call-in clients with questions relating to student applications process.
- Created clients profiles by answering questions and providing tailored experiences based on interests and agendas.
- Logged call information and solutions provided into an internal database.
- Advised, educated and convinced clients on appropriate purchase options for their study place.
- Ensured that all the information provided by the client is accurate and correct.
- Prepared and checked all legal documents.
- Oversaw the completion/submission of all relevant documents by clients and ensured they are received within the time limit set by the company.
Admin. Asst. (Multipurpose Co-operative Society)
Warri North Local Government Secretariat Council (NYSC)
Koko, Warri North, Delta
06.2015 - 06.2016
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Ensured the progress of the internal progress of the co-operative society.
- Ensured that the financial processes of the cooperative society are carried out.
- Service Delivery (Community Development Service Scheme of National Youth Service Corp(NYSC)
Remolding and painting of the old NYSC statue structured in the community.
Sensitization and awareness on EBOLA VIRUS and LASSA FEVER.
Awareness and sensitization about pre-marital sex to secondary school students. - Award:
NYSC Certificate of Honour (In recognition of my exceptional service rendered towards the success of BATCH B, 2015/2016 passing out project (POP)
Front Desk Representative
Bestlink Courier Service
Lagos, Lagos
01.2008 - 07.2010
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle logistics requirements.
- Answered all incoming calls, and redirected calls to relevant departments.
- Received letters and packages and distributed them accordingly to their respective units.
- Kept updated records and files.
- Monitored office expenses and cost and also took up other duties as assigned.
- Resolved customers complaints via phone, email and face-to-face chat.
- Interacted with customers, providing them with accurate information and addressed inquiries regarding the services
Education
Bachelor of Science - Computer Science And Information Studies
University of Ghana
Legion, Accra, Ghana 08.2010 - 05.2014
Senior School Certificate Examination (SSCE) -
Cal College
Egbeda, Lagos State 06.1999 - 06.2005
Senior School Certificate Examination (SSCE) -
Cal College
Egbeda, Lagos State 06.1999 - 06.2005
Skills
Student Program Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
School Administrator
Luminous Brain School
01.2022 - Current
Customer Care Rep/ Immigration Unit Manager
Eduwalt Concierge Ltd (EWC)
06.2017 - 06.2019
Admin. Asst. (Multipurpose Co-operative Society)
Warri North Local Government Secretariat Council (NYSC)
06.2015 - 06.2016
Bachelor of Science - Computer Science And Information Studies
University of Ghana
08.2010 - 05.2014
Front Desk Representative
Bestlink Courier Service
01.2008 - 07.2010
Senior School Certificate Examination (SSCE) -
Cal College
06.1999 - 06.2005
Senior School Certificate Examination (SSCE) -
Cal College
06.1999 - 06.2005
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