Malum Peter Malum
Front Desk
Abuja, FCT
Summary
Steadfast individual, employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
3
3
years of professional experience
Work History
Community Service Volunteer
Komta Community Association
03.2022 - Current
- Developed and maintained accurate records of programs and services.
- Evaluated the effectiveness of various community service initiatives, using feedback to implement improvements for future projects.
- Established and maintained relationships with local organizations to coordinate volunteer efforts.
- Mentored at-risk youth, offering guidance and support to help them make positive life choices.
- Assisted organizing local charity events to raise funds for disadvantaged families.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Developed volunteer training program to teach new volunteers best practices.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Enhanced local environment through regular neighborhood cleanups and beautification projects.
- Increased public awareness about pressing issues through educational campaigns and outreach efforts.
Front Desk Assistant
Komta Community Association
04.2021 - 03.2022
- Kept accounts in balance and ran daily reports to verify totals.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Responded swiftly to customer requests and other inquiries made via establishment email, or phone.
- Developed and maintained positive relationships with guests for satisfaction.
Education
High School Diploma -
Walter Gowans Memorial College
Lasulle Shongom 04.2001 -
Skills
Analytical Thinking
Time management abilities
Reliability
Education Support
Clerical Support
Customer Service
Timeline
Community Service Volunteer
Komta Community Association
03.2022 - Current
Front Desk Assistant
Komta Community Association
04.2021 - 03.2022
High School Diploma -
Walter Gowans Memorial College
04.2001 -