MAGDALENE PEACE EHIGIATOR
Benin,Edo
Summary
Experienced hospitality professional with strong leadership and supervisory capabilities. Ensures safety compliance and upholds high sanitation standards while implementing deep cleaning techniques. Committed to optimising operational efficiency and enhancing guest satisfaction.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Housekeeping supervisor
Self Employed
Benin City, Edo
2021.08 - Current
- Supervised daily housekeeping operations, enhancing staff performance through effective leadership.
- Conducted regular inspections of rooms and public areas with keen attention to detail.
- Resolved guest complaints swiftly to maintain good customer relations and reputation.
- Organised training sessions for new recruits, facilitating quicker onboarding and integration into the team.
- Streamlined inventory management, reducing waste and optimising resource allocation.
Housekeeping cleaner
Protea Hotel
Benin, Edo State
2018.03 - 2021.06
- Upheld highest cleanliness standards in Hotel rooms by diligent washing, scrubbing, and sanitising of surfaces.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
- Reduced clutter in hotel rooms by implementing organisation solutions that enhanced overall guest experience.
- Handled delicate items with care during cleaning to ensure preservation and maintain guest satisfaction.
Education
SSCE -
Aduwawa Senior Secondary School
Benin City, Edo 2010.05 - 2013.06
JSSCE -
Aduwawa Junior Secomdary School
Benin City, Edo 2007.05 - 2010.06
Skills
- Hospitality industry knowledge
- Safety compliance
- Sanitation practices
- Deep cleaning
- Inventory management
- Supervisory skills
- Time management
- Discretion and trustworthiness
- Leadership aptitude
Languages
English
Fluent
German
Elementary
Timeline
Housekeeping supervisor
Self Employed
2021.08 - Current
Housekeeping cleaner
Protea Hotel
2018.03 - 2021.06
SSCE -
Aduwawa Senior Secondary School
2010.05 - 2013.06
JSSCE -
Aduwawa Junior Secomdary School
2007.05 - 2010.06