Lucky Imuetinyan Ogboghodo
Upper Sakponba Road Benin City
Summary
Dedicated, reliable, resilient, results-driven, proactive, highly motivated and general worker employee/individual. With a solid track record in delivering quality work, ability to adapt to different environments and take on new challenges, security conscious with good interpersonal skills. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and making a positive impact by delivering exceptional service. Passionate about continuous learning and professional development.
Overview
22
22
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
POS Banking Agent
Zenith Bank (ZMoney) And Fidelity Bank (Area Konnect)
Benin City, Edo state
04.2023 - Current
- Processed customer transactions efficiently using banking software systems installed on the POS machines to offer bank products/ financial services as deem fit by the banks. This includes: bank account opening, cash withdrawals/cash deposits/cash transfer, sales of Airtime recharge cards and Internet data, sales of Electricity recharge tokens, Digital satellite TV subscriptions
- The bank is about to roll out ATM card issuance by agents the feature has already been added to the bank POS menu just waiting for it to kick start.
- Supported branch initiatives by participating in customer service training sessions.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Participated in ongoing training programs related to job duties or responsibilities.
- Assisted clients with account inquiries and resolved issues promptly.
- Educated customers on bank products and services to enhance satisfaction
Building facility manager/Patient Care Taker
Lulyn Concept Int. / Infiniteempires resources
Benin City, Edo state
01.2022 - Current
- Manage several family members properties (lands and buildings)
- Oversees purchasing, developmental projects and coordinate project timelines to meet client needs. .
- Managed budget allocations and ensured cost-effective resource utilization for projects.
- Research market trends to identify acquisition and sales opportunities for properties.
- Handles apartment rentals tenancy termination according to the LandLord/tenancy state acts
- Built strong relationships with clients to understand the property owners requirements and expectations regarding property rental, use and maintenance. Also enforces rental rules and policies .
Manager
Paul Auto spa (owner)
MMIA1 Ikeja, Lagos
01.2018 - 10.2021
- Managed daily operations and schedules for car detailing services.
- Oversaw inventory management and ordering of cleaning supplies and tools.
- Developed customer service protocols to enhance client satisfaction and retention.
- Resolved customer inquiries and complaints with professionalism and efficiency.
Sales rep / Stock controller or inventory Clerk
Shiny Industries
Ikeja Lagos
03.2012 - 01.2013
- Engaged customers to understand their needs and recommend suitable products.
- Maintained product knowledge to effectively address customer inquiries, concerns and needs.
- Processed customer orders quickly and accurately using company systems.
- Collaborated with the general manager and the fibre frame photo production manager to improve, production, sales strategies, customer outreach and satisfaction.
- Managed inventory levels, ensuring optimal stock for customer demands.
- Conducted market research to identify trends and enhance competitive positioning.
- Developed key customer relationships with clients within Nigeria and neighboring countries to foster loyalty and repeat business to increase sales
- Answered inquiries from prospective customers regarding features of finished products, productions machines/photobook accessories ( like Fibre frames, Cutting and joining machines, cold and hot laminating machines, 3D printers etc) and fibre frame photo production services offered .
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Created detailed reports on daily, weekly, and monthly and quarterly sales activity.
- Reviewed monthly performance against targets set by management.
- Researched competitors' products, prices, and sales techniques.
- Organized client visits, presentations, product demonstrations and trade shows.
- When I had the free time I joined/coordinated with the frame production team to accelerate production rate, to ensure timely delivery of orders.
- Collaborated with marketing team to create promotional materials for products and services.
- Accompanied the general manager for port clearance of finished products, machines and accessories in containers from Our Mother company in China.
Security Operative
Rapid Vigil / Corporate Vigil security Services
Ikeja Lagos
01.2009 - 12.2011
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and deter suspicious activities within my posting jurisdiction.
- Responded promptly to alarms and emergencies, coordinating with local law enforcements on ground where possible and other regulatory and invested authorities.
- Implemented access control measures for authorized personnel and visitors.
- Documented incidents and prepared reports for management review.
- Operated surveillance equipment to monitor activities in critical areas.
- Collaborated with law enforcement agents during investigations of security breaches when required for further investigation purposes.
- Ensured compliance with local laws governing private/commercial security operations.
- Interacted with visitors in a friendly manner while ensuring their identification was verified properly before granting access into the premises.
- Adhered strictly to established protocols regarding confidential information disclosure.
- Collaborated with law enforcement agencies when required for further investigation purposes.
Building facility keeper/Manager
Dr. Jeff Okereke Villa Amichi, Nnewi South Anambra. Nig
Amichi, Nnewi South Anambra
12.2008 - 01.2009
- Completed day-to-day industrial maintenance duties accurately and efficiently after the villa completion.
- Contributed innovative ideas and solutions to enhance risk management of working in high rise villa building, team performance, and general outcomes, .
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Responsible for all the sourcing and purchases of industrial cleaning materials for leathers, glass, woods,, Terrazzo, Mosaic and normal ceramic tiles.
Route sales supervisors assistant
Coca Cola ( NBC) Benin Sapele Road Depot
Benin City, Edo state
05.2004 - 12.2004
- Followed up on sales activities in Conventional/VIP routes and mini depots
- Monitored and reports on outlets compliance to company's rules and policies
- Occasionally helped with data entry and record something.
Survey/Promotion/Validation Officer
Coca Cola (CCNL) Benin Sapele Road Depot
Benin City, Edo state
01.2004 - 05.2004
- Coordinated and conducted market surveys prior to the release of company's new consumable products and submitted survey report to the appropriate department.
- Collaborated with co brand promoters to enhance company's image and help spread awareness about new products.
- Monitored whole salers and retailers compliance on the rules and regulations governing the use of company's refrigerators, product signage, and other company's items.
- Distributed promotional items to winners in conventional,/VIP routes and mini depots.
- Distributed fliers and other promotional items meant for the consumers and the general public
- Validated promotional entries, and raffle tickets.
Education
Immaculate Conception College, ICC
Benin City, Edo State , NIgeria Skills
- Compliance adherence
- Operational efficiency
- Team collaboration
- Time management
- Service and technical support
- Inventory control/management
- Stress management
- Multitasking and proactive
- Goal-oriented mindset
- Strategic/Critical thinking
- Product education efficiency
- Resilient/determined finisher
- Curious, active listening and fast learning
- Confidentiality
- Leadership and followership
- Risk, security conscious and organized
- Problem-solving/Conflict resolution
- Financial services and documentation Management
- Strong, effective, polite, positive and clear communication skills
- Positive attitude, adaptable and intentionally sociable
- Customer/client relationship and transaction management
- Property management
- Account and budget management
- Good use of the Internet
- Flexible schedule
- Follow-up calling
- Transferable skills
- Recordkeeping proficiency/Information documentation
- Lasting relationship building
- Safe/defensive driving, GPS navigation and vehicle maintenance
Languages
Edo
First Language
English
Proficient (C2)
C2
Certification
- Sleep Patterns and care intervention, by TOPTEST, 5th September, 2025
Flightradar24, and LDS helping hands
- Flightradar24 ADS-B receiver host (Volunteer)
- Community services (Volunteer)
References
References available upon request.
Timeline
POS Banking Agent
Zenith Bank (ZMoney) And Fidelity Bank (Area Konnect)
04.2023 - Current
Building facility manager/Patient Care Taker
Lulyn Concept Int. / Infiniteempires resources
01.2022 - Current
Manager
Paul Auto spa (owner)
01.2018 - 10.2021
Sales rep / Stock controller or inventory Clerk
Shiny Industries
03.2012 - 01.2013
Security Operative
Rapid Vigil / Corporate Vigil security Services
01.2009 - 12.2011
Building facility keeper/Manager
Dr. Jeff Okereke Villa Amichi, Nnewi South Anambra. Nig
12.2008 - 01.2009
Route sales supervisors assistant
Coca Cola ( NBC) Benin Sapele Road Depot
05.2004 - 12.2004
Survey/Promotion/Validation Officer
Coca Cola (CCNL) Benin Sapele Road Depot
01.2004 - 05.2004
Immaculate Conception College, ICC