I am a result driven individual with more than Fifteen years' experience in the FMCG environment. I started my career from the warehouse as a store keeper in charge of ensuring the safe keeping and issuance of SIM Cards, Recharge cards and network equipments. I then moved on to the customer service departments were I handled customer enquiries and query resolutions, I proceeded into the Supply chain field where I was carried out stock taking, order processing and forecasting. I presently manage large accounts where I recruit, manage and execute customer relationships with all the administrative requirements include developing and executing strategies, project management, developing new products such as the virtual top up infrastructure for Etisalat, where I served as Project Manager in-charge of coordinating activities from Initiation, planning, execution, testing and going live. I led the electronic channel distribution arm in Globacom Nigeria from inception and expanded its reach across the country. I took up regional engagements starting from overseeing regional development of E Top Up and Electronic channels handling several states and Regions. My present role has been Regional Manager responsibilities in the South South Region and just transferred to do same in Lagos with additional responsibility of Mobile Money expansion in VI to Epe clusters.
I am well placed to assess the appropriateness of controls, coupled with commercial awareness and consciousness of the requirement for robust commercial and cost controls within the business environment. An energetic team leader able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems, and to motivate team members to achieve personal and organizational objectives. I am a fast learner with ability to multi-task, prioritize and work in a fast-paced environment.
Key Achievements
· Presently revamping Mobile Money in Lagos Island to Epe on growing earnings from 50 Million monthly deposit levels to 100 Million, Customer onboarding from 15,000 to 30,000, fixed deposit mobilization from 20 to 40 Million and increasing our Agent Merchant base from 2,000 to 5,000 monthly
· Grew Customer Acquisition numbers in the South South Region from 4.6Million to 7.2Million in 3 years with over 70,000 Activations per Month
· Increased consumption output to 5 Billion from 3.8 Billion
· Increased Activation Touch Points from 3,800 Outlets to 8,200 Outlets
· Instrumental in development of Electronic Channel earning increasing from less than 1 Billion in 2012 to over 25 Billion in 10 years
· Successfully led the team that executed the launch and distribution of Electronic products in 3 GSM networks
· Grew earnings from alternative channels to over 200 Million in two and a half years in 2008Etisalat
· Managed distribution partner in the NCC mandated SIM registration project
· Successfully managed and developed E-PIN security of over 100 Distributors
· Project manager in charge of 3rdparty connectivity required for selling E-Top up via alternative channels
· Developed and implemented standard operating procedures for the management of electronic channels
· Championed the introduction of 3G data services to Distribution partners developing strategies to effectively push the product to market
Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
