RESEARCH WORK ON ERADICATION OF POVERTY
LISA SAM-NGBOR
ADMINISTRATIVE/ASST.FACILITY MGMT
IJORA, LAGOS,OG
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Successful Assistant Facility Manager with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. IT literate and Proficient in Microsoft Office.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Administrative Officer/Asst Facility Manager
JULIUS BERGER NIGERIA
05.2013 - Current
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Coordinated complex logistics for large-scale events or meetings with minimal supervision.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
- Championed office sustainability efforts by implementing eco-friendly practices and raising awareness among staff members.
- Contributed to successful projects by providing essential administrative support and resource management.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Scheduled office meetings and client appointments for staff teams.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Trained and supervised employees on office policies and procedures.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed wide-ranging administrative, financial and service-related functions.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Volunteered to help with special projects of varying degrees of complexity.
Education
PG DIPLOMAT - PHARMACOLOGY
UNIVERSITY OF HERTFORDSHIRE
HERTFORDSHIRE, UNITED KINGDOM 04.2001 -
Bachelor of Science - BIOMEDICAL SCIENCES; PHYSIOLOGY/PHARMACOLOGY
LEEDS METROPOLITAN UNIVERSITY
LEEDS, UNITED KINGDOM 04.2001 -
A-LEVELS - SCIENCES
CAMBRIDGE ARTS AND SCIENCE
CANTERBURY, UNITED KINGDOM 04.2001 -
High School Diploma -
ARCHDEACON BROWN EDUCATION CENTER
Port Harcourt, Rivers State, Nigeria 04.2001 -
Skills
Presentation Design
Database Management
Scheduling and calendar management
Relationship Building
Meeting facilitation
Document Control
Workflow Planning
Event Coordination
Account Reconciliation
Scheduling appointments
Training and coaching
Records Management
Contract Negotiations
Database Administration
Office Management
Personnel Management
Data Entry
Letter preparation
Mail handling
Appointment Scheduling
Meeting planning
Filing
Office Administration
Scheduling
Minute Taking
Report Writing
Research
Workflow Optimization
Reception oversight
Invoice Processing
Calendar Management
Supervising staff
Computer Skills
New Business Development
Data Collection
Accounting Support
Attendance record management
Customer Relations
Writing reports
Critical Thinking
Client Relations
Dedicated Team Player
Inventory Systems
Compensation and benefits
Customer and client relations
Microsoft Excel
Staff Motivation
Database entry
Microsoft Office Suite
Computer Proficiency
Social media knowledge
Data organization
Microsoft Outlook
Human Resources Management (HRM)
Presentation Preparation
Records administration
Time Management
Prioritization
Customer Service
Accomplishments
- Increased office productivity 100% by implementing numerous process improvements.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Developed and implemented templates, which resulted in increased company efficiency and productivity.
- Managed inventory and office budgeting for supplies for busy office of 200 employees.
- Managed different site area.
- Awarded "Employee of the Month" for delivering outstanding administrative support and health management during COVID era (2020).
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Student Ambassador 2009-2010 for Leeds Metropolitan University.
- Course Representative during my 3 years Undergraduate study as well as Postgraduate Diplomat in Pharmacology.
Certification
FIRST AID Training
Interests
WORKING WITH NGOs IN PROVIDING HEALTH CARE FOR THE POOR
Additional Information
SELF-EMPLOYMENT
MAY 2013- TILL DATE
CO-FOUNDER, LISAMAY
It is a Nigerian start-up with its general structure in decoration of both interior/exterior spaces, design of fashion and gift items. LisaMay is over a year old and has been fortunate to turn over a profit of 3,000,000 from the various jobs. It has successfully carried out under watch and close supervision.
As a co-founder, I have the responsibility of:
· Sourcing, inspecting and purchasing of raw materials such as fabric, finishing etc.
· Putting together of qualified skilled workers for the jobs as required.
· Project supervision of added works such as painting, installation of furniture, professional cleaning.
· Putting together reports, invoices for client approval
· Ensuring quality control through the duration of projects.
· Production and supply of uniforms
Timeline
PROJECT MANAGEMENT PROFESSIONAL
09-2022
FIRST AID Training
03-2022
SUPERVISORY MANAGEMENT DEVELOPMENT
09-2020
Administrative Officer/Asst Facility Manager
JULIUS BERGER NIGERIA
05.2013 - Current
PG DIPLOMAT - PHARMACOLOGY
UNIVERSITY OF HERTFORDSHIRE
04.2001 -
Bachelor of Science - BIOMEDICAL SCIENCES; PHYSIOLOGY/PHARMACOLOGY
LEEDS METROPOLITAN UNIVERSITY
04.2001 -
A-LEVELS - SCIENCES
CAMBRIDGE ARTS AND SCIENCE
04.2001 -
High School Diploma -
ARCHDEACON BROWN EDUCATION CENTER
04.2001 -