LISA ADA OSSOM
United Kingdom
Summary
Dedicated professional with extensive expertise in personal care and hygiene, dementia and elderly care, and end-of-life support. Proficient in vital signs monitoring, safeguarding adults and children, and infection prevention. Skilled in moving and handling techniques, ensuring equality, diversity, inclusion, and GDPR compliance. Adept at providing emotional and social support with a strong understanding of autism spectrum behaviours. Committed to delivering compassionate empathy and communication excellence while managing challenging behaviours effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work history
HealthCare Assistant/Support Worker
Naveed Medicare
Winchester, Hampshire
07.2023 - 11.2025
- Monitor, record, and report changes in patient conditions to nurses and supervisors.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Administer medication within scope of training and company policy.
- Promote dignity and independence by encouraging patients to be involved in their daily routines.
- Maintain infection control procedures and safe working practices (PPE, sanitisation).
- Participate in handovers and multidisciplinary meetings to ensure continuity of care.
- Calmly managed occasional outbursts or difficult behaviours from clients, exhibiting excellent crisis management skills.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
Healthcare Assistant
Rossetti Care Home
Lagos
03.2018 - 06.2023
- Assist individuals with personal care, including bathing, dressing, eating, and mobility, while promoting dignity and independence.
- Follow care plans and instructions from nurse-in-charge, ensuring high-quality, consistent care in collaboration with wider healthcare team.
- Monitor and document physical and emotional well-being, including taking observations (e.g., blood monitoring), and promptly report changes.
- Demonstrated sensitivity to needs and preferences of both patients and their families.
- Provided patient support based on specific directives while also using initiative to enhance care delivery.
- Documented patients’ emotional and physical wellbeing (body bundle records) where applicable.
Education
High School Diploma / GCSE Equivalent - Maths, English Language,
HEALTH AND SOCIAL CARE - LEVEL 3
ACADEMY FOR HEALTH AND FITNESS
09.2025 -
BASIC PHLEBOTOMY TRAINING
LEAD ACADEMY
UNITED KINGDOM 05.2025 -
IT Support Certificate - undefined
Coursera
OND - Accounting
Delta State Polytechnic Ozoro
NigeriaSkills
- Personal Care & Hygiene (Bathing, Feeding, Dressing, Toileting)
- Dementia & Elderly Care End-of-Life & Palliative Support Medication Assistance & Documentation
- Vital Signs Monitoring & Clinical Observations
- Safeguarding Adults & Children Mental Capacity Awareness
- Infection Prevention & Control (PPE, Hygiene Standards)
- Moving & Handling (Hoists, Transfer Techniques)
- Equality, Diversity & Inclusion Confidentiality & GDPR Compliance
- Emotional & Social Support Conflict Resolution
- Autism spectrum understanding
- Compassionate empathy
- Communication excellence
- Behaviour management
Certification
- Basic Life Support (BLS) – Theory
- Moving & Handling (Level 1 & 2)
- Safeguarding Adults (Level 1 & 2) & Prevent
- Mental Capacity & Consent Awareness
- Health, Safety & Welfare (incl. COSHH & RIDDOR)
- Infection Prevention & Control (Level 2)
- Fire Safety Awareness
- Equality, Diversity & LGBTQ+ Awareness
- Data Protection & GDPR
- Learning Disability Awareness
- Mental Health Awareness
- Autism Awareness
REFERENCE
Available on Request
Languages
English
Fluent
References
References available upon request.
Timeline
HEALTH AND SOCIAL CARE - LEVEL 3
ACADEMY FOR HEALTH AND FITNESS
09.2025 -
BASIC PHLEBOTOMY TRAINING
LEAD ACADEMY
05.2025 -
HealthCare Assistant/Support Worker
Naveed Medicare
07.2023 - 11.2025
Healthcare Assistant
Rossetti Care Home
03.2018 - 06.2023
IT Support Certificate - undefined
Coursera
OND - Accounting
Delta State Polytechnic Ozoro