LILIAN OGECHUKWU EZE
KADUNA
Summary
Accurate Statistical Analyst with Number years of experience looking to tackle new responsibilities in data management. Adept at managing and planning the development and design of statistical reports. Skilled at investigating and conducting studies on demands and forecasts. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Teacher
Flourish Christian Academy
01.2017 - 04.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Developed and implemented classroom routines to address varying student needs.
Salesperson
Uche And Son's Supermarket
04.2012 - 01.2016
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Improved customer service and telecommunication skills to build lasting relationships.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Education
Primary School -
LGEA Kawo Model School
KawoWaziri Umaru Federal Polytechnic, Birnin Kebbi - Statistics
Waziri Umura Federal Polytechnic, Birrnin Kebbi
Kebbi State03.2022
Ordinary Diploma - Statistics
Federal Polytechnic Idah
Kogi State12.2017
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Relationship selling
- Customer Service
- Interpersonal communication skills
- Statistical Analysis
- Multivariate Analysis
- Statistical modeling
- Data Interpretation
- Statistical software
- Statistical forecasting
- Linear Regression
- Critical Thinking
- Behavior Management
Certificates Obtained
- HND in Statistics
- National Diploma In Statistics
- Senior Secondary Certificate Examination
- Primary School Leaving Certificate
Place Of Birth
Kano
State Of Origin
Anambra
Local Govt Area
Aguata
Languages Spoken
English, Hausa, Igbo
Contact Address
NO.13 MASALLACHI ROAD, NARAYI, KADUNA
Personal Information
- Date of Birth: 05/08/96
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
References
- Sunday Hassan, Narayi, Kaduna, Kaduna, 09022220100
- Prince Bello, Lagos State, Lagos, Lagos, 08039418165
Hobbies and Interests
- Reading
- Travelling
Languages
English and Hause
Intermediate (B1)
Timeline
Teacher
Flourish Christian Academy
01.2017 - 04.2019
Salesperson
Uche And Son's Supermarket
04.2012 - 01.2016
Primary School -
LGEA Kawo Model School
Waziri Umaru Federal Polytechnic, Birnin Kebbi - Statistics
Waziri Umura Federal Polytechnic, Birrnin Kebbi
Ordinary Diploma - Statistics
Federal Polytechnic Idah
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