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A highly focused and quality-oriented Customer Service professional with extensive experience in confections and food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with internal and external customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships. Recognized as a problem solver who focuses on the needs of the customer and provides timely solutions.

Trustworthy, hardworking, Customer-oriented, reliable person with strong communication and negotiation skills to convince customers by consistently delivering promised quality services and results. Exceptional time management and organizational skills to bring added value and repeated business. Highlights of Qualification: More than 6 months of experience working as a customer service Representative. Highly Motivated self-starter, capable of team and individual work Well-developed analytical and problem-solving skills. Worked in collaboration with the other staff members to implement the ideas and to address individuals needs and solving client issues. Ability to listen, respect, understand and work effectively with others. Experience in proper handling of any issues and complaints in a professional way. Proven relationship building skills with customers to maintain ongoing continuous partnership. Strong organization and time management skills with records to meet deadlines. Excellent communication (verbal and written) interpersonal skills; able to communicate effectively to management, customers, and cross functional team members. Proficient in MS Office especially MS Word, MS PowerPoint, and MS Excel.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Hardworking Customer Service Representative offering excellent customer expectation management and problem resolution skills. Sales and service expert with solid record of exceeding performance targets while maintaining high-quality standards. Knowledgeable about customer service representative industry service protocols and best practices. Motivated Customer Service Representative focused on delivering quality service. Remains level-headed in issue resolution. Documents problems thoroughly and strives to achieve complete customer satisfaction. People-oriented problem solver seeks opportunity to grow professionally with business organization as entry-level Customer Service Representative. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

 To work as a dynamic and successful employee in a professional working environment where my skills can give utilized to assist the organization in completing this Mission and objectives and also to improve the general level Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

LILIAN UKOH

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Customer Service Representative

LOAN COLLECTOR

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HND - BUSINESS ADMINISTRATION

ND - BUSINESS ADMINISTRATION

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Customer Service Representative

LOAN COLLECTOR

HND - BUSINESS ADMINISTRATION

ND - BUSINESS ADMINISTRATION

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