Lilian Pahar
Abuja
Summary
Experienced virtual assistant with expertise in administrative support, specializing in calendar management and travel coordination. Demonstrated success in improving operational efficiency through precise document preparation and streamlined onboarding processes. Currently advancing skills with a virtual assistant certification.
Overview
8
8
years of professional experience
Work History
Personal/Administrative Assistant
The Black Water Group
Abuja
04.2023 - Current
- Managed executive calendars, screened calls, and scheduled meetings to maximize efficiency.
- Coordinated travel logistics for executives, managing flight bookings, accommodations, and itineraries to facilitate seamless travel experiences.
- Oversaw daily operations of administrative staff and monitored departmental expenditures to maintain budget compliance and enhance operational efficiency.
- Monitored inventory levels of office supplies and equipment, and coordinated timely restocking to maintain uninterrupted operations.
- Prepared and proofread official documents, conducting in-depth research and generating meeting reports that communicated key insights to support strategic project planning.
- Facilitated smooth onboarding by coordinating training, materials, and workspace readiness for new hires.
- Drafted and issued offer letters to new hires, ensuring accuracy and alignment with company policies and employment terms.
- Prepared accurate salary schedules and maintained comprehensive payroll records in alignment with organizational policies and audit requirements.
Volunteer - Skills & Program Assistant
Action Aid Nigeria
09.2022 - 02.2023
- Developed and taught beginner makeup artistry course, enhancing skills of community members.
- Coordinated and planned special programs and events, contributing to community engagement.
- Ensured safety and organization in program spaces, facilitating smooth operations.
Concierge
Whytescape Serviced Apartments
Abuja
10.2022 - 01.2023
- Maintained concierge resources, facilitating access to local information for guests.
- Delivered exceptional customer service via phone, email, and face-to-face interactions.
- Resolved guest concerns promptly, enhancing satisfaction and demonstrating professionalism under pressure.
Studio Manager / Makeup Artist
Dudu's Signature
Makurdi
01.2018 - 01.2023
- Coordinated client scheduling, service delivery, and studio operations to enhance overall workflow.
- Delivered quality service and maintained timely communication to achieve high customer satisfaction.
- Managed daily studio operations to ensure smooth workflow and efficiency.
- Coordinated schedules for staff and clients to optimize resource allocation.
- Oversaw inventory management to maintain adequate supplies for studio activities.
Education
BSc. - Food Science and Technology
Federal University of Agriculture
Makurdi01-2021
Senior Secondary Certificate Examination -
Government Science and Technical College
Garagboghol01-2012
Bachelor of Science - Business Management
Miva Open University
Abuja04-2026
Skills
- Travel coordination
- Email management
- Document preparation
- Microsoft Word and Excel
- Project management tools
- Onboarding
- Client support
- Customer service
- Event coordination
- Meeting scheduling
- Digital filing systems
- Documentation skills
- Time management
- Attention to detail
- Multitasking abilities
- Problem resolution
- Effective communication
Areas Of Expertise
Calendar & email management, travel coordination, document preparation, Microsoft Word, Excel, Trello, PowerPoint; basic CRM & cloud tools, Client interaction, problem resolution, concierge service, Onboarding, training support, documentation, Communication, attention to detail, time management, event coordination, Digital filing systems, meeting scheduling, multi-tasking
Timeline
Personal/Administrative Assistant
The Black Water Group
04.2023 - Current
Concierge
Whytescape Serviced Apartments
10.2022 - 01.2023
Volunteer - Skills & Program Assistant
Action Aid Nigeria
09.2022 - 02.2023
Studio Manager / Makeup Artist
Dudu's Signature
01.2018 - 01.2023
BSc. - Food Science and Technology
Federal University of Agriculture
Senior Secondary Certificate Examination -
Government Science and Technical College
Bachelor of Science - Business Management
Miva Open University