LESLIE NJOKU
CHIDOZIE
OWERRI,IM
Summary
Experienced customer service representative with expertise in effective communication, both written and verbal. Skilled in active listening to understand customer needs and provide appropriate solutions. Possesses analytical problem-solving abilities for quick assessment and efficient issue resolution. Committed to delivering exceptional service and ensuring customer satisfaction.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Customer Service Representative
Mr. Cammy
01.2019 - Current
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive client feedback
- Delivered prompt service to prioritize customer needs
- Answered customer telephone calls promptly to avoid on-hold wait times
Education
Diploma In CPR, AED and First Aid -
Alison
07.2024 - 07.2024
Diploma In Caregiving Skills - Dementia Care - undefined
Alison
07.2024 - 07.2024
CPR, AED and First Aid - undefined
National Health Care Provider Solutions
07.2024 - 07.2024
Higher National Diploma In Public Administration - undefined
Federal Polytechnic Nekede
01.2018 - 07.2021
National Diploma In Public Administration - undefined
Federal Polytechnic Nekede
01.2016 - 09.2017
Skills
Customer Service
Certification
Caregiving Skills - Dementia Care, 07/01/24
References
Cammy NJOKU, Cammy Njoku Automobile, +234-8035447576, schowence@gmail.com
Personal Information
- Citizenship: Nigeria
- Date of Birth: 04/11/96
- Gender: Male
Timeline
Diploma In CPR, AED and First Aid -
Alison
07.2024 - 07.2024
Diploma In Caregiving Skills - Dementia Care - undefined
Alison
07.2024 - 07.2024
CPR, AED and First Aid - undefined
National Health Care Provider Solutions
07.2024 - 07.2024
Customer Service Representative
Mr. Cammy
01.2019 - Current
Higher National Diploma In Public Administration - undefined
Federal Polytechnic Nekede
01.2018 - 07.2021
National Diploma In Public Administration - undefined
Federal Polytechnic Nekede
01.2016 - 09.2017
Similar Profiles
LESLIE NJOKULESLIE NJOKU
Customer Service Representative at Mr. CammyCustomer Service Representative at Mr. Cammy
Frantzdie BarnerFrantzdie Barner
Kinship Pointe (CNA) at Cammy JankeKinship Pointe (CNA) at Cammy Janke
Sadie StrongSadie Strong
Elderly Caregiver at Cammy BrothersElderly Caregiver at Cammy Brothers