Lengkat Ogbonna
Virtual Assistant
Summary
A professional virtual assistant with over 4 years of experience in managing administrative tasks. Highly skilled in communication, time management, and problem-solving. Committed to delivering high-quality work and exceeding expectations. Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.
Overview
5
5
years of professional experience
Work History
Digital Marketing Virtual Assistant
Life Tech Pro
01.2024 - 01.2026
- Conducted market research and analysis for clients
- Created and managed social media content for clients
- Maintained accurate records of client interactions, improving follow-up processes and client satisfaction rates.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Conferred with customers by telephone, chat or email to provide information.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
Administrative Virtual Assistant
Crudan
01.2022 - 01.2024
- Managed calendar and scheduling for multiple executives
- Assisted with event planning and coordination
- Handled invoicing and billing for clients
- Maintained files and filing, keeping sensitive information confidential
- Performed Data Entry task accurately within tight deadlines
Customer Support Virtual Assistant
SA Golden Multiservices
01.2021 - 01.2022
- Provided customer service support via phone and email
- Managed and organized files and documents for clients
- Assisted with travel arrangements and itinerary planning for clients.
Education
Bachelor - Business Administration And Management
Plateau State Polytechnic
Nigeria01.2012
Skills
- Knowledge of social media and online marketing
- Customer service and problem-solving skills
- Proficiency in relevant software and tools
- Time management and organization skills
- Strong communication skills
- Adaptability and flexibility to changing situations
- Email / Calendar management
- Data Entry
- Willingness to learn
- Google workspace
- Microsoft Office
- Zoom
- Canva
- Slack
- CRM
- Microsoft office
- Attention to detail
- Task prioritization
- Lead generation
- Email management
- Fast learner
- Scheduling and calendar management
- Customer relations and communications
- Excel spreadsheets
- Administrative support
- Travel coordination
- Basic graphic design
- Video editing
- Problem-solving
- Data entry
- Multitasking and time management
- Business administration
- Schedule maintenance
- Editing and proofreading
- Office administration
- Internet research
- Social media updating
- Verbal and written communication
- Clear communication
- Clerical support
Personal Information
Title: Adminstrative Virtual Assistant
Timeline
Digital Marketing Virtual Assistant
Life Tech Pro
01.2024 - 01.2026
Administrative Virtual Assistant
Crudan
01.2022 - 01.2024
Customer Support Virtual Assistant
SA Golden Multiservices
01.2021 - 01.2022
Bachelor - Business Administration And Management
Plateau State Polytechnic