I worked with a dynamic team to deliver an online home delivery system that reduced delivery time by 50% and operational cost by 40% with doubling of average order value, boosting customer service by 75% and Profit by 37%
Responsibilities:
Preparation of analysis and documenting requirements
Create and document To-Be process flow and use cases
Create and update System Requirement Specification (SRS) document
Writing user stories, Backlog and sprint management support
Support developers and testers to clarify requirements and conducted User Acceptance Test (UAT), Highly skilled and result oriented Business Analyst with over 2years demonstrated record of delivering cost effective, high performance technology solutions to meet challenging business demands
Experience with gathering, analyzing, validating and documenting business, user and system requirements that will guarantee nothing less than 20% increment in profitability of any business
Lead Business Analyst
Digital Echoes Ltd
Lewisham, London
01.2020 - Current
System Requirement Specification
Requirement management plan
User stories
User cases
Functional Specification
Business requirement document
Requirement traceability matrix, I worked on a project with an Agile team of 8 to develop an online company-wide office-supply ordering system (OOS) application
After deploying OOS application, we accomplished a reduction in the ordering processing time by 2hours daily and cost of doing business by 40% with increment in profitability by 25%
Responsibilities:
Run workshops to elicit requirements from users and stakeholders
Ensuring system meet business acceptance criteria using Jira to document user stories
Carry out GAP analysis to define current process (AS-IS) and future solution (TO-BE)
Managing Project plan and ensuring plans are delivered to time, cost and quality
Identifying areas of improvement in the governance and work process
Support developers and testers to clarify requirement during Agile Sprint and performed User Acceptance Test (UAT).
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Assisted [Type] departments and [Type] staff to improve client satisfaction.
Researched competitors to build report of rising trends in [Type] markets.
Exercised critical thinking to resolve [Type] error in [Type] reports.
Worked one-on-one with clients to improve [Type] specifications.
Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
National Sales Manager
M.G. ROSS AND COMPANY LIMITED
Lagos, LAGOS
06.2012 - 08.2019
As a seasoned and highly performing National Sales Manager, I was able to accomplish 75% increase in Sales, 90% in profit margin and moved market share from 45% to 80% with growing customer base by 300% coupled with 95% customer retention rate
Responsibilities:
Maintain and grow existing territory of business
Identify, analyze and harness new business opportunities
Supervise, monitor, coordinate and inspire the Sales team towards achieving Sales and Corporate objectives
Identify and analyze competitors’ activities
Formulate strategies that will enhance sustainable competitive advantage
Provide clues for new product Development that will guarantee increase in the customer base, brand loyalty and brand equity of the company’s brands
Strategize to improve the company’s revenue, market share and profitability.
Developed sales strategy based on research of consumer buying trends and market conditions.
Exceeded targets by building, directing and motivating high-performing sales team.
Managed and motivated sales team to increase revenue [Number]% .
Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
Liaised with marketing and product development departments to maintain brand consistency.
Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
Education
BSc. - Biochemistry
University of Ilorin
09.1998 - 05.2001
BCS Business Analysis /CBAP Certification -
Na
05.2022 - Current
MBA - Marketing
National Open University of Nigeria
Lagos, Nigeria
01.2012 - 01.2014
Skills
LEKAN FASEKOMILEAD BUSINESS ANALYSTRequirement EngineeringFacilitating & ElicitingGAP Analysis (AS-IS & TO-BE)Business Process ModellingData Flow DiagramAnalytical and Critical ThinkingDocumentation & PresentationCommunication and InterpersonalDecision MakingExcellent Team PlayerNegotiation and Cost-Benefit AnalysisKey SkillsPhoneTechnical SkillsToolsJira and ConfluenceBasecampMicrosoft ProjectVisioDrawioMS Office SuiteSQLProject MethodologiesAgile (Scrum, Lean, Kanban)WaterfallAnalytical ThinkingDocumentation & SpecificationExcellent Verbal & Written communicationRelationship buildingHobbiesProtoioPRINCE2DocumentationSystem Requirement SpecificationRequirement management planUser storiesUse casesFunctional SpecificationBusiness requirement documentRequirement traceability matrixReading Contemporary Books, Meeting People and Travelling
Developer Senior, Business Info Developer, Business Analyst II, Business Analyst I, Project Coordinator, Senior Claims Associate, Risk Management, Fraud and Abuse, Audit/Recovery Specialist, Customer Service at AnthemDeveloper Senior, Business Info Developer, Business Analyst II, Business Analyst I, Project Coordinator, Senior Claims Associate, Risk Management, Fraud and Abuse, Audit/Recovery Specialist, Customer Service at Anthem
Business Analyst/Sr. Business Analyst at Isourse Technologies Private LimitedBusiness Analyst/Sr. Business Analyst at Isourse Technologies Private Limited
Acting Deputy Director: Business Intelligence Analyst, Senior Business Intelligence Analyst at UNISAActing Deputy Director: Business Intelligence Analyst, Senior Business Intelligence Analyst at UNISA