Lawson Audu
Banker
Abuja,Abuja
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Relationship Manager - EA
Zenith Bank Plc Transcorp Hilton Branch
Abuja , FCT
04.2014 - Current
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Data Entry Clerk
MGIC (Maryland Global Initiative Corporation)
Abuja, FCT
02.2013 - 11.2013
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Education
Bachelor Of Science - Political Science
09.2007 - 05.2011
Certification
Fundamentals of digital marketing (Google)
Timeline
Fundamentals of digital marketing (Google)
03-2022
Relationship Manager - EA - Zenith Bank Plc Transcorp Hilton Branch
04.2014 - Current
Data Entry Clerk - MGIC (Maryland Global Initiative Corporation)
02.2013 - 11.2013
University of Jos - Bachelor Of Science, Political Science
09.2007 - 05.2011