Senior Manager, Business Development (Insurance Professional )
Lagos,Lagos
Summary
Results-oriented professional with 15 years of experience and proven knowledge of client relationship management. Aiming to leverage my skills to successfully fill the Branch Manager role at your company.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
CORPORATE MARKETING MANAGER
BENEFITS ASSURANCE PLC, Ikoyi
Lagos , Lagos
11.2017 - Current
Develop business and marketing plans in coordination with
Management directives to achieve revenue goals and profitability
Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution
Research the market for identifying new business opportunities
Develop creative strategies to retain the clients including interviewing them to take their feedbacks and incorporate it into the growth plan
Generate 50% new Business for the company within a year
Generate 85% Renewal for the Company, and must retain most customers
Follow up with Cross-selling with the Banks
Ensure good customer service to all Clients
Create weekly reports using Excel and PowerPoint for
Management meetings
Key Performance Indicators Achieved:
Generation of 95% New Business at first week of resumption
Generation of Double my first year Targets in the Second
Year
Formation of Partnership Business with Polaris Bank and
Brent
Mortgage Bank.
Continually maintained and improved company's reputation and positive image in markets served.
Managed budget allocation and resource utilization to maximize marketing ROI.
Developed creative presentations, trend reports, kitted assets, and product data sheets.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Conducted market research to identify new opportunities and target markets.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
SENIOR BUSINESS EXECUTIVE
LAW UNION AND ROCK INSURANCE PLC
01.2014 - 01.2017
Executives Bancassurance / Financial Institutions
Develop winning team, structure and sales plan
Develop and sustain new market, partnership with emerging clients
Recommend risk management strategies that fit clients' personal risk profiles
Develop marketing strategies for competitions in the industry
Enhances corporate clients, insurance alternate brokers and agencies relationships
Monitor customer preferences to determine the focus of sales efforts
Project sales and determine the profitability of products and services
Member – Retail Product Development Committee
Ensure that the customer is satisfied and pleased with the service received
Responsible for sales to all financial institutions
Key Performance Indicators Achieved:
Delivered Motor Insurance Platform for Polaris Bank
Developed in-depth knowledge of each client's business through research and regular on-site meetings.
Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Participated in monthly training on latest technology trends and products in industry.
Developed strategy to combat increased competitive presence within territory.
Developed bottom-up forecasting plans for territory to address quarterly sales goal attainment for Product or service.
Earned company exceptional ratings and testimonials from clients and industry organizations.
Established clear and competitive goals, growth roadmaps, and strategic business plans.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
TEAM LEAD BANC ASSURANCE OFFICER
LAW UNION AND ROCK INSURANCE PLC/ SKYE BANK PLC
01.2009 - 11.2014
Coached team members in techniques necessary to complete job tasks.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Directed and supervised team of Number engaged in Type and Type development.
Developed monthly and daily production output plans to deliver on customer service and financial metrics.
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Supervised team members to confirm compliance with set procedures and quality requirements.
Held weekly team meetings to inform team members on company news and updates.
Collaborated with clients to develop customized investment portfolios.
Provided specialized financial planning support for clients with diverse portfolios and individual needs.
Developed and maintained strong relationships with clients to maximize satisfaction.
Collected premiums on or before effective date of coverage.
Monitored customer feedback and identified areas of improvement.
Analyzed risk factors to recommend appropriate coverage levels.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Generated leads through cold-calling, networking and other outreach methods.
Educated clients on insurance policies and procedures.
Met with customers to provide information about available products and policies.
Calculated premiums and established payment methods for sales.
Analyzed customer needs to provide customized insurance solutions.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Developed and implemented promotional strategies to increase customer base.
Designed presentations and marketing materials to promote insurance products.
Researched and identified potential new markets.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Evaluated competitors' products and services to gain competitive advantage.
Identified and solicited sales prospects in agency databases.
Conducted research and identified market trends to develop better strategies for sales.
Seconded to Skye Bank to Manage the whole Bancassurance Activities
CREDIT CONTROL OFFICER
LAW UNION AND ROCK INSURANCE PLC
01.2008 - 12.2009
Ensure that all remittance from Brokers were receipted
Communicate with customers and underwriters on their outstanding Positions with the company
Ensure that various credit notes are backed up with Receipt of Payments after reconciliation
Experimented on converging various remittances online, the project was to establish an online converted remittance
Conducts various Meetings with Brokers on their
Indebtedness to the company and how to offset them.
Researched accounts and completed due diligence to resolve collection problems.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Accessed credit records to evaluate customer credit histories.
Visited premises of customers to directly collect payments.
Generated and mailed updated statements monthly and processed demand letters.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Optimized credit approval and collection processes, improving operational efficiencies by over Number%.
REINSURANCE EXECUTIVE
LAW UNION AND ROCK INSURANCE PLC
08.2007 - 12.2008
Responsible for ceding Facultative Business to other
Reinsurance Partners and underwriters.
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
Located bottlenecks to streamline existing processes.
Identified trends and assessed opportunities to improve processes and execution.
Conducted business forecasts to identify recent developments.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with back-office team members to facilitate seamless business execution.
Prompt Response to Facultative Offer given out.
Ability to be flexible
Education
Master's Degree - Industrial Relations And Personal Mgt.
UNIVERSITY OF LAGOS
Lagos
07.2010 - 01.2012
Bachelor's Degree - Industrial Relations and
Personal
UNIVERSITY OF LAGOS
Professional Diploma - Human Resources
Management
UNIVERSITY OF LAGOS
Skills
Soft skillsExperience in financial planningGood communication and negotiationSkillsProficient user of Microsoft OfficeApplicationsData analytic, thoughtful and resourcefulManagerial SkillsDeveloping business intelligenceSolutionsFormulating strategies to Generate sales
Marketing and advertising
Market Analysis
Strategic planning
Client communication
Multitasking Abilities
Written Communication
Problem-Solving
Corporate Communications
Certification
CIIN - MEMBERSHIP , Certificate of Insurance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets for Skye Bank Bancassurance Desk.
Supervised and Created a Team for the successful setting up of Bancassurance Desk in Skye Bank.
Achieved Result through effectively helping with Task.
Achieved Result by completing Task with accuracy and efficiency.
Successfully increased Sales by 300% with new ideas and New Business Strategies proven to work
Timeline
CORPORATE MARKETING MANAGER
BENEFITS ASSURANCE PLC, Ikoyi
11.2017 - Current
SENIOR BUSINESS EXECUTIVE
LAW UNION AND ROCK INSURANCE PLC
01.2014 - 01.2017
Master's Degree - Industrial Relations And Personal Mgt.
UNIVERSITY OF LAGOS
Lagos
07.2010 - 01.2012
TEAM LEAD BANC ASSURANCE OFFICER
LAW UNION AND ROCK INSURANCE PLC/ SKYE BANK PLC
01.2009 - 11.2014
CREDIT CONTROL OFFICER
LAW UNION AND ROCK INSURANCE PLC
01.2008 - 12.2009
REINSURANCE EXECUTIVE
LAW UNION AND ROCK INSURANCE PLC
08.2007 - 12.2008
Bachelor's Degree - Industrial Relations and
Personal
Deputy General Manager- Corporate Relations & Placement at Jaipuria Institute of ManagementDeputy General Manager- Corporate Relations & Placement at Jaipuria Institute of Management