Capable Business development manager experienced in developing customized solutions to meet wide-ranging business need. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 12-years track record of success in pharmaceutical industry.
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships.
Charismatic Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
14
years of professional experience
7
years of post-secondary education
Work History
D'aladson Pharmaceuticals Limited
Lagos , Lagos
Relationship Manager
12.2020 - 10.2021
Job overview
Educate customers about product options and processed purchases.
Strategic distributor of product and sales
Product detailing to retailers and wholesalers
Generate LPO from Hospitals and pharmacy stores
Managed team of employees, overseeing hiring, training and professional growth of employees.
Increased customer satisfaction by resolving issues.
Adhered to social distancing protocols and wore mask or face shield.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Received and processed stock into inventory management system.
Improved operations through consistent hard work and dedication.
Used Microsoft Word and other software tools to create documents and other communications.
Medplus pharmacy Limited
Lagos , Lagos
Head, Direct Sales and Business Development
09.2015 - 10.2021
Job overview
Resolved escalated customer disputes with special actions such as discounts.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
In a period of 6 years, I have raised a team to grow sales and increase customer counts.
Strategically intervene in stores recording low count sales and ticket count.
Identifying and establishing new business to increase revenue, HMO,First Aid supplies, Medical supplies, pharmaceutical product supplies etc.
Engaging in community health awareness and health foundation as community service.
Merchandizing of new products within the stores and outside the store.
Creating demand,awareness and sales of company's products.
Activation of new opened store and introductory of vendors product to targeted customers.
Activation of corporate business with financial institutions and
government organization.
HealthPlus Pharmay Nigeria
Lagos , Nigeria, Nigeria
Business development/partnership manager
10.2021 - Current
Job overview
Managing and identifying sales leads/ pipelines, pitching goods/ services to new clients.
Delivering sales and revenue targets
Planning and executing sales activities that will ensure sales growth objectives.
Driving customer growth via unique strategic partnerships.
Directly leading B2B sales – developing and executing customer pipeline.
Working with partners and retail operations to develop schemes and promotions to enhance revenue.
Communicating new product developments to prospective and internal customers.
Overseeing the development of marketing literature for paid planogram brand visibility initiative.
Applying in-depth knowledge of analytics, information management and business intelligence to evaluate new business development opportunities to determine commercial viability.
Identifying, initiating and developing networks and partnership opportunities for business growth.
Preparing, administering and monitoring the budget for the department and ensure appropriate cost saving.
Collaborating with senior management to align internal goals with new and existing partner relationships.
Negotiating and finalizing deals in accordance with company’s contract guidelines and policies.
Delivering a great experience with partners when working with the organisation (representing the brand) and being the partners’ liaison internally.
Forecasting and measuring and reporting the reports of various project with partners including co-created and/or a co-branded content promotion, lead sharing and/or event partnership.
Maintaining a great relationship with current partners and offer new ways to grow the partnership.
RichyGold pharmaceuticals Limited
Lagos , Lagos
Production Manager
10.2011 - 11.2013
Job overview
Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.
Directed improvements in safety, product quality, service and cost efficiency.
Ensure proper measurement of product formulation.
Overseeing the NAFDAC registration and ensuring proper documentation of required information for regulatory processing.
Training of staff to handle raw material and ensuring proper cleaning and hygiene practices.
Providing product knowledge to sales representative about the product produced.
Ensuring proper calibration of factory equipments before production.
Ensure prpoper SOP
Lifeback pharmaceuticals Limited
Lagos, Lagos
Medical Sales Representative
04.2009 - 09.2011
Job overview
Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
Generated revenue by liaising between doctors and companies to sell products.
Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
Worked with medical teams on smooth implementation and operation of new products.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Primary Health Center
Lagos , Nigeria
Health Assistance
07.2000 - 03.2002
Job overview
Monitor patients condition, taking temperature, pules rate,blood pressure, glucose check ,weight and take record..
Assist nursing staff in caring for the patient.
Preparing patient for therapy.
Wash and dress patients.
Serve meal and assist patient to eat.
Make patient feel comfortable.
Help people to move around.
Making up beds, giving bedpan and collecting bedpan
Education
Lagos State University
Lagos Nigeria
Bachelor of Science from Microbiology
12.2001 - 01.2008
MENTapp Digital Solutions
Ikeja Lagos
Diploma
08.2018 - 08.2018
Traditional Birth Attendance
Lagos, Nigeria
from Midwifery
06.2001 - 02.2002
Florence Academy
London
No Degree from BLS, Mental Health, Food Handling
06.2022 - 06.2022
Skills
Business relationship cultivation
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Accomplishments
Supervised team of 6-8 depending on the staff strength members of each stores .
Collaborated with team of 10 in the development of new stores awareness and publicity
Resolved product issue through consumer testing.
Additional Information
Through my active service and passionate commitment to my job, i received the Best marketing award for year 2017 and 2018 at Medplus pharmacy Limited.
I am capable and well knowledgeable to grow a retail business provided the necessary working tools is available .
I set up a team of four(4) to begin a whole sale pharmaceutical business and a period of two(2) months it grew to over fifteen million naira (#15,000,000)
Recruited a team of sales executive to grow a retail pharmacy store from a customer turn over of 50 per week to 700 persons in a one month.
Annually planned successful medical outreach in a local government to cater for over 4,000 people both corporate,artisans all around the community within the store to create brand awareness and sales for Medplus Limited, The largest retail pharmacy store in Nigeria.
I successfully onboarded and partnered with Thirty two corporate businesses including banks,health insurance,health aggregators, telcos within my first six(6) months in HealthPlus Limited Nigeria.
Developed a business model to increase ticket count, foot fall in over Sixty (60)store in HealthPlus Nigeria.
Timeline
Florence Academy
No Degree from BLS, Mental Health, Food Handling
06.2022 - 06.2022
Business development/partnership manager
HealthPlus Pharmay Nigeria
10.2021 - Current
Relationship Manager
D'aladson Pharmaceuticals Limited
12.2020 - 10.2021
MENTapp Digital Solutions
Diploma
08.2018 - 08.2018
Head, Direct Sales and Business Development
Medplus pharmacy Limited
09.2015 - 10.2021
Production Manager
RichyGold pharmaceuticals Limited
10.2011 - 11.2013
Medical Sales Representative
Lifeback pharmaceuticals Limited
04.2009 - 09.2011
Lagos State University
Bachelor of Science from Microbiology
12.2001 - 01.2008
Traditional Birth Attendance
from Midwifery
06.2001 - 02.2002
Health Assistance
Primary Health Center
07.2000 - 03.2002
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