Lambert Ndubuaku

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Developed creative presentations, trend reports, kitted assets, and product data sheets.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
• Devised and deployed online marketing plans with effective SEO, social media, and viral video campaign strategies.

A store officer

-Receiving items for store

-Issuing out items to departments and units

-Stock inventory

-Updating stock ledgers

-Updating the Bin cards