A leader Aspiring to head the organization to realize and achieve the ever-changing goal of information with open mind, dedication, collaboration and integrity. Investing on skills, passion, knowledge and experience of over 19+ years of in IT Infrastructure, Operation, Technical, Strategy, Team Building & Security.
A multi-skilled Head of IT with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of Complex Systems Builds, Hardware and Network Support, Technical Support, and complete ICT Management.
Looking for a new and challenging Managerial Position, one that will make best use of existing skills & experiences also further personal development.
Hardworking and passionate job seeker with strong organizational skills eager to secure high-level [Head IT] position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Leverage 19+ years of experience—including 10 years of senior-level leadership—spanning IT Infrastructure, Communication & Network Management, System Operations & Service Management.
Combine technical expertise with strong business acumen and operational understanding; ensure all technical strategies and activities align with corporate goals.
Expertly oversee large-scale IT Projects, Networks, and Infrastructures—from initial planning and development to implementation and enhancements.
Proven leader adept at building and motivating diverse technical teams to achieve outstanding results and complete projects on time and within budget.
Direct IT Projects and Technical activities across multiple project sites in support of multibillion-dollar homeland security program.
Identify and resolve business needs to achieve organizational goals.
Manage strategic planning to optimize resources, improve throughputs and enhance system performance parameters.
Lead high-performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists.
Develop and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organization-wide.
Guide the design and implementation of antivirus solutions and system/network monitoring.
Establish disaster recovery plans (DRP) based on Data Protector Software, Tape Libraries, LAN, and WAN network comprising of firewalls, servers, switches, and telephony.
Provide senior-level technical consultations and support to Field Engineering and System Integration & Testing Departments on all IT and networking issues.
Review network layouts, resolve equipment redundancies, and improve network reliability and flexibility.
Formed and staffed a centralized help desk for coordination of support services throughout the organization to increase the efficiency and effectiveness of support services.
· Implementation of Cyberoam / Sophos comprehensive security product range offers integrated network security, VPN, secure remote access, comprehensive logging & reporting, continuous monitoring activities across West Africa.
· Implementation of Cyberoam Central Console to manage all Cyberoam devices
· Implementation of Zoho Manage Engine Helpdesk with ticketing system for all types of ITSupport.
· Successfully implemented Centralized Antivirus server in Dubai for entire West Africa
· Implementation of Network Monitoring Tool to view the status of sites which have public ip’s. It will really reduce the stress of IT staffs to monitor their sites.
· Planning & Implementation of structured cabling for Data & Voice at all major offices in different location of Africa.
· Implementation of Racks for all network devices and servers to show IT room in different look.
· Implementation of VOIP & Video Conference between the HEAD OFFICE and Branch Offices via Panasonic PABX using Cyberoam / Sophos & Cisco IPSEC’s VPN
· Doing configuration of Panasonic Hybrid PABX models like TDA 100/200, TDA 100D, TDA 100DMP
· Installation and implementation of Biometric devices like Fingkey & Virdi with a centralized Server option.
· Implementation of Web Based Biometric software – Virdi.
· Implementation of CCTV, the best ways to ensure security for our business to view the live picture or recorded picture locally and globally.
· Guidance provided to design & implement Addressable Fire Alarm.
· Implementation of Synology NAS storage device.
· Successfully implemented Polycom devices in leading banks in Africa, post integration support and issue management at all levels.
· Specified and upgraded all computer equipment from desktop to back-end server for all locations
· Integrate IT Servers into network and product-based server maintenance and deployment
· activities.
· Involved in day-to-day operation of network in addition to effort to migrate to all IP networks.
· Suggestions provided to added necessary important fields in our NetSuite ERP for IT.
· Implemented Inventory Software for our IT inventory in 2014 and added step by step of all IT products.
· Saved company amount lot every year by creating improved vendor sourcing and negotiations procedures.
· Managed purchasing operations for 50 locations.
· Recruited and developed 26 IT professionals.
· Reduced excess inventory through improved purchasing and distribution procedures.
· Improved operations efficiency with implementation of various process improvements.
· Supervised team of 27 staff members.
I hereby assure that the information given above is true to the best of my Knowledge.