Kingsley Udeh
Mobile Technician
Abuja,FCT
Summary
Dynamic Certified Mobile Technician with a proven track record at ToluTech Gadget and Accessories, excelling in device diagnostics and problem-solving. Enhanced customer satisfaction through effective repairs and trained junior technicians, fostering teamwork. Known for innovative process improvements that reduced repair turnaround time, showcasing strong communication and collaboration skills.
Overview
8
8
years of professional experience
Work History
Certified Mobile Technician (Software and Hardware
ToluTech Gardget and Accessories
02.2024 - 03.2026
- Diagnosed and repaired mobile device issues, enhancing customer satisfaction through effective solutions
- Trained junior technicians on repair procedures and best practices, fostering team development and efficiency.
- Implemented process improvements that reduced turnaround time for repairs, increasing operational efficiency.
Office Assistant
Betterways International School (NYSC) (PPA)
06.2023 - 06.2024
- Organized and maintained office filing systems for efficient document retrieval.
- Supported daily operational tasks, Teaching (Biology and Agricultural science) for senior Classes and ensuring smooth school administration processes.
- Assisted in coordinating events and meetings, enhancing communication among staff
Manager
Giftexmakeupstore
06.2018 - 02.2023
- Optimized customer service and store presentation by overseeing daily operations efficiently.
- Enhanced product knowledge and sales techniques through development of comprehensive staff training programs.
- Minimized discrepancies while managing inventory processes to ensure accurate stock levels.
- Boosted overall sales performance by analyzing trends to shape promotional strategies.
Education
First School Leaving Certificate (FSLC) -
Local Government Primary School, Ajoakuta
Ajoakuta, Kogi StateNational Examination Council (NECO) -
Hanat College Regasa
Regasa, Kaduna State NYSC Certificate - Office Assistant {Teacher}
National Youth Service Corps
Minna Niger State06-2024
Bachelor of Science - B.sc, Botany
Federal University of Lafia
Nasarawa State06-2023
Skills
♦ Device diagnostics, Hardware repair, System updates, Data recovery, Mobile security, Mobile device management, Teamwork and collaboration, Attention to detail, Problem-solving abilities, Troubleshooting skills and Battery replacement of any kind of Mobile phones♦ excellent communication skills, both written and verbal, ability to speak in public♦ creative, innovative and analysis issues, new ideas with ability to tackle challenges♦ Ability to gather and arrange informations♦ Ability to manage people and resources
Additional Information
To add value to the organization as well as to contribute positively to the growth of the organization through dedication and smart work and to improve on the laid down fundamentals. To work with staff and add value by contributing the best of my ability as to improve the organization's objectives and achieve managerial goal with target why enjoying job's satisfaction.
Timeline
Certified Mobile Technician (Software and Hardware
ToluTech Gardget and Accessories
02.2024 - 03.2026
Office Assistant
Betterways International School (NYSC) (PPA)
06.2023 - 06.2024
Manager
Giftexmakeupstore
06.2018 - 02.2023
First School Leaving Certificate (FSLC) -
Local Government Primary School, Ajoakuta
National Examination Council (NECO) -
Hanat College Regasa
NYSC Certificate - Office Assistant {Teacher}
National Youth Service Corps
Bachelor of Science - B.sc, Botany
Federal University of Lafia