KINGSLEY OKPARA
IT Manager
Lagos
Summary
Insightful Information Technology Manager with 5 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior IT Executive Manager
Insight Redefini (Publicis Group)
01.2020 - Current
- Network setup and IT asset Management
- IT support and help-desk management
- Server setup and management.
- Oversaw the migration of legacy systems to modern platforms, improving efficiency and end-user satisfaction.
- Optimized network infrastructure through careful planning, installation, configuration, maintenance, upgrading and repair activities.
- Collaborated with cross-functional teams to develop integrated technology solutions addressing critical business challenges.
- Streamlined IT operations by implementing advanced software solutions and optimizing existing systems.
- Managed vendor relationships for hardware and software procurement, ensuring cost-effective investments in technology resources.
- Led a team of IT professionals to complete high-priority projects on time and within budget constraints.
- Enhanced cybersecurity measures by conducting regular audits and implementing strict access controls.
- Ensured compliance with industry regulations by developing policies governing data privacy, security, and retention practices.
- Developed comprehensive disaster recovery plans for safeguarding vital data and minimizing operational disruptions during emergencies.
- Reduced system downtime with proactive maintenance, monitoring, and troubleshooting strategies.
- Championed process improvement initiatives that significantly reduced IT support ticket resolution times.
- Successfully managed multiple IT projects concurrently, ensuring timely delivery and seamless integration without compromising on quality.
Senior Developer
Jaybee Travels and Tours
01.2020 - 01.2022
- Participated in the full lifecycle of web development on 10 vital company projects, retaining a nearly 100% rate of on-time task delivery
- Worked on troubleshooting, improving & optimizing product catalog and check-out pages, increasing customer purchases by up to 23%.
- Contributed to the overall success of the design team by offering constructive feedback and collaborating effectively with colleagues.
- Communicated effectively with clients to gather requirements and deliver high-quality design solutions tailored to their needs.
- Streamlined navigation for company websites, improving user engagement and satisfaction.
Digital marketing strategist
Digital Marketing Skill Institute
02.2021 - 07.2021
- Coordinated mailings, marketing materials, and website content
- Organized and analyzed data and marketing results
- Assisted in the creation of graphic materials for the use of the marketing department
- Managed a team of marketing professionals to ensure the success of marketing campaigns
- Introduced scheduled targeted email marketing programs.
Education
BSc Computer Science - Computer Science
Nnamdi Azikiwe University
Anambra 01.2015 - 05.2018
Skills
Helpdesk/User support
References
References available upon request
Certification
IBM Developer Skills Network
IBM Developer SkillsNetwork
A course on cognitiveclass.ai
Powered by IBM Developer Skills Network.
Issued by
Cognitive Class
Issued on:May 30, 2019
Timeline
Digital marketing strategist
Digital Marketing Skill Institute
02.2021 - 07.2021
Senior IT Executive Manager
Insight Redefini (Publicis Group)
01.2020 - Current
Senior Developer
Jaybee Travels and Tours
01.2020 - 01.2022
BSc Computer Science - Computer Science
Nnamdi Azikiwe University
01.2015 - 05.2018
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