Kingsley Isong
Sales Representative
Lagos,Lagos
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
Language
8
8
years of professional experience
Work History
Sales and Marketing Representative
Aquavio Industry
08.2025 - 01.2026
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
- Navigated complex routes with ease, resulting in punctual arrivals to destinations and meetings.
- Conducted thorough vehicle inspections before each trip, guaranteeing the safety of passengers during transit.
- Assisted clients with luggage handling, demonstrating exceptional customer service skills.
- Performed basic vehicle maintenance tasks such as oil changes tire rotation keeping cars in optimal condition.
Executive Chauffeur
Elite Chauffeur
09.2022 - 02.2023
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
- Navigated complex routes with ease, resulting in punctual arrivals to destinations and meetings.
- Conducted thorough vehicle inspections before each trip, guaranteeing the safety of passengers during transit.
- Assisted clients with luggage handling, demonstrating exceptional customer service skills.
- Performed basic vehicle maintenance tasks such as oil changes tire rotation keeping cars in optimal condition.
Sales Representative
Brands and Trade Limited
11.2019 - 09.2022
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Retail Sales Associate
Divergent Enterprise
02.2018 - 06.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products, and managed over 80 customers.
Education
Associate of Science - Civil Engineering
Federal Polytechnic - Nekede
Owerri08-2012
High School Diploma - undefined
St. Mary's Senior Science College
Ediene-Abak, Akwa Ibom06-2009
Skills
Lead prospecting: Excellent
Account servicing: Excellent
Records management: Excellent
Network development: Excellent
Customer Relations: Excellent
Revenue Generation: Excellent
Systems and software programs: Excellent
Product promotions: Excellent
Expense reporting: Excellent
Problem solving strength: Excellent
Interpersonal communication skills: Excellent
Strategic planning: Excellent
Sales expertise: Excellent
MS Word: Excellent
MS Excel: Good
Interests
Cyber Security
Accomplishments
- Grew territory from 20 to 80.
- Managed 20 new opportunities per month.
- Ranked the best Sales Representative at Brands and Trade Limited for the year 2020.
- Resolved product issue through consumer testing.
- Collaborated with team of 5 sales executive in the development of new territory.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
Reading, Writing
Reading and writing brings me immense joy and fulfillment. They transport me to enchanting worlds, ignite my imagination, and allow me to express myself through words. Through reading, I explore new perspectives and gain knowledge, while writing enables me to share my thoughts and emotions with others. Engaging in these hobbies nourishes my creativity, provides an escape from reality, and fills my life with endless possibilities.
Timeline
Sales and Marketing Representative
Aquavio Industry
08.2025 - 01.2026
Executive Chauffeur
Elite Chauffeur
09.2022 - 02.2023
Sales Representative
Brands and Trade Limited
11.2019 - 09.2022
Retail Sales Associate
Divergent Enterprise
02.2018 - 06.2019
High School Diploma - undefined
St. Mary's Senior Science College
Associate of Science - Civil Engineering
Federal Polytechnic - Nekede