Work History
Overview
Education
Skills
Summary
Quote
Software
Interests
BusinessAnalyst
Kingsley Isong

Kingsley Isong

Sales Representative
Lekki,Lagos

Work History

Van Sales Representative

Brands and Trade Limited
Shapatti, Ibeju Lekki, Lagos
2019.10 - 2022.07
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Store Manager

Best Choice Enterprise
Eric-Moore, Surulere, Lagos
2017.09 - 2019.08
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Education

Associate of Science - Civil Engineering

Federal Polytechnic Nekede, Owerri
2010.08 - 2012.08

High School Diploma -

St. Mary's Senior Science College
Ediene-Abak, Akwa Ibom State
2006.09 - 2009.06

Skills

  • Sales Presentation
  • Special Orders
  • Customer Implementation
  • Analytical Approach
  • Problem Resolution
  • Professional Relationships
  • Recordkeeping Requirements
  • Customer Relationship Management
  • Client Satisfaction
  • Security Practices
  • Professional Development

Summary

  • Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Software

MS Word

MS Excel

Interests

Technology

Language

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Kingsley IsongSales Representative