Kingsley Chinonso Ukaigwe
Lagos
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Guaranty Trust Bank
07.2022 - Current
- Performed periodical data analysis of risk indicators to find trends, using Excel, If statements, and VLOOKUPs, while increasing accuracy of financial reporting by 24%
- Team lead responsible for driving 5+ revenue increasing initiatives, resulting in over $55,000 profit monthly while managing 10,000+ retail and corporate customers
- Prepared and Presented Weekly, Bi-Weekly and Monthly Performance Review using Microsoft PowerPoint and Excel to senior management
- Spearheaded strategies to grow liability (balance sheet) from $6.4M to $10.2M (62% growth), surpassing full year projection of $9.4M and Increased risk asset portfolio by $2.2M in 16 months by engaging with customers and increasing timely disbursement of personal loans, mortgage loans and auto loans to several customers
- Performed financial advisory role for several customers by advising on long term and short-term investment in several currencies
- Projected monthly, quarterly and annual income against budget of the team with at least 10% growth on profit monthly
Architectural Technologist (contract)
Covenant University
11.2021 - 05.2022
- Proactively managed and coordinated the development of working drawings for the raked seating and concourses utilizing the construction documents
Researcher
Covenant University
10.2019 - 11.2021
- Carried out research and published papers on various architectural topics
- Both Journals and Conferences
Adminstrative Assistant
Godsons Vision LTD
09.2016 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Education
Master of Science - Architecture
Covenant University
Ota, Ogun11.2021
Bachelor of Science - Architecture
Covenant University
Ota, Ogun11.2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Confidential document control
- Complex Problem-solving
- Strategic planning
Websites
Certification
- Investment funds in Canada, IFC, 1178098
- Microsoft Excel, UDEMY
- Fundamentals of Project Planning and Management, University of Virginia
Timeline
Senior Account Executive
Guaranty Trust Bank
07.2022 - Current
Architectural Technologist (contract)
Covenant University
11.2021 - 05.2022
Researcher
Covenant University
10.2019 - 11.2021
Adminstrative Assistant
Godsons Vision LTD
09.2016 - 09.2019
Bachelor of Science - Architecture
Covenant University
Master of Science - Architecture
Covenant University
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