KHARULLAH MUSLIM
Istanbul
Summary
Motivated and service-oriented professional with excellent communication and interpersonal skills. Experienced in client support, teamwork, and maintaining customer satisfaction in fast-paced environments. Seeking a position as a Sales and Customer Service Representative in Istanbul, where I can apply my organizational abilities, adaptability, and strong work ethic to contribute to business growth and deliver quality service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Support Assistant
Access Business Center
01.2021 - 01.2023
- Handled customer inquiries and provided detailed information on services and products.
- Assisted clients with registration, billing, and complaint resolution.
- Maintained accurate service records and followed up on client satisfaction.
- Collaborated with team members to achieve customer service goals.
Sales Representative
KK Retail Hub
01.2019 - 01.2021
- Promoted and sold products to walk-in customers.
- Built and maintained relationships with repeat buyers.
- Processed cash and POS payments accurately.
- Consistently met weekly sales targets through persuasive communication.
Front Desk / Customer Relations Officer
G&S Communications
01.2017 - 01.2019
- Welcomed visitors, answered calls, and managed correspondence.
- Ensured a positive customer experience through polite and efficient service.
- Supported the sales team with promotional events and administrative tasks.
Education
Diploma - Business and English Communication
Ogun State College of Business and Management Studies
Ilese, Nigeria01.2023
Senior School Certificate - undefined
Al-Kawthar Model College
Ogun State, Nigeria01.2016
Skills
- Customer Relationship Management
- Sales and Product Knowledge
- Effective Communication & Active Listening
- Conflict Resolution & Empathy
- Teamwork and Multitasking
- Telephone and Front-Desk Etiquette
- Time Management & Organization
- Record Keeping and Attention to Detail
Certification
- Customer Service and Sales Communication Training (Online – 2023)
- Workshop on Effective Teamwork and Client Retention (2022)
Languages
English – Fluent
Arabic – Intermediate
Turkish – Basic Communication
References
Available upon request
Timeline
Customer Support Assistant
Access Business Center
01.2021 - 01.2023
Sales Representative
KK Retail Hub
01.2019 - 01.2021
Front Desk / Customer Relations Officer
G&S Communications
01.2017 - 01.2019
Diploma - Business and English Communication
Ogun State College of Business and Management Studies
Senior School Certificate - undefined
Al-Kawthar Model College