Hi, I’m
Kester Egeonu
Abuja,Abuja
Summary
Hardworking individual equipped to manage complex schedules and route planning. Frequently commended for high-level communication and problem-solving skills. Experienced purchasing management professional skilled in improving procurement cost-efficiency. Networks and negotiates strategically to meet stock demands. Coordinates buying and logistics to achieve delivery targets. Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Sales manager that is focused on customer satisfaction throughout all stages of sales life cycle.
Overview
6
years of professional experience
3
years of post-secondary education
Work History
ceedwestfleetsAbuja, FCT
Public Relations Manager
06.2020 - 05.2023
Job overview
- Managed department budget and monitored expenditures and costs.
- Designed media kits of clients to feature brand, products and services.
- Collaborated with media to identify press and speaker opportunities.
- Coached and mentored junior team members on pitching and story development.
- Managed enquires and interview requests from media to deliver accurate information.
- Wrote targeted, impactful press releases for heightened brand awareness.
- Established strong social media presence to increase brand exposure.
- Wrote and edited in-house articles, case studies and annual reports.
- Managed PR aspects of potential crisis situations.
- Attended and contributed to meetings to devise programme activities and projects.
Uber/ BoltAbuja, FCT
Driver of Taxi
08.2020 - 06.2023
Job overview
- Calculated ride costs accurately, receiving cash payments and returning correct change.
- Managed vehicle maintenance and repairs to deliver stable service.
- Delivered outstanding customer experiences with friendly and professional approach.
- Communicated closely with taxi office teams to deftly manage busy driving schedules.
- Cared for customer safety by dropping off at secure locations.
- Kept strict schedules to efficiently serve regular clients.
- Achieved high customer ratings on mobile booking systems.
- Arrived on time to customer appointments, maximising service efficiency.
- Upheld high service standards to build customer loyalty.
- Maintained punctual service for client collections, ensuring accurate location pick-up for optimum customer satisfaction.
- Determined and collected fares according to meters.
- Applied local road knowledge to identify best routes and avoid traffic.
- Kept vehicles spotlessly clean and tidy for maximum customer comfort.
F&V LightsAbuja, FCT
Sales Representative
09.2018 - 11.2019
Job overview
- Resolved customer concerns promptly to maintain satisfaction.
- Presented latest merchandise to prospective buyers.
- Maximised business potential by providing excellent customer service and ensuring [100]% client retention.
- Set up appointments with potential and current customers to discuss new products and services.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Collected and processed payments.
- Prepared sales contracts and oversaw signing of both parties.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Unique electrical Abuja, FCT
Sales Manager
03.2017 - 09.2018
Job overview
- Collected customer and market feedback and reported information to company leadership.
- Achieved exceptional client satisfaction feedback and ratings.
- Created and directed sales team training and development programs.
- Hired and trained dedicated and high-achieving sales teams.
- Analysed sales to identify top-performing products.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Generated company growth through market expansion and sales.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Produced regular reports with in-depth detail of sales performance.
- Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
- Retained existing customers and substantially grew customer base, product line and sales volume.
Education
Dominican sisters' college ( DSC), Onitsha, Anambra
GCSEs
09.2013 - 05.2016
Skills
- Excellent timekeeping
- Road regulations knowledge
- Maintenance needs
- Map reading
- Customer service
- Flexible worker
- Professional manner
- Schedule management
- Reservation management
Languages
English
Fluent
Timeline
Driver of Taxi
Uber/ Bolt
08.2020 - 06.2023
Public Relations Manager
ceedwestfleets
06.2020 - 05.2023
Sales Representative
F&V Lights
09.2018 - 11.2019
Sales Manager
Unique electrical
03.2017 - 09.2018
Dominican sisters' college ( DSC)
GCSEs
09.2013 - 05.2016
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