Kent Brown
Senior It Manager
Pleasant Hill, Iowa
Summary
Dynamic IT Project Manager with a proven track record at Pleasant Hill, IA, excelling in project scheduling and client relations. Successfully enhanced customer satisfaction through effective communication and timely deliveries, while managing cross-functional teams to deliver high-quality IT solutions. Skilled in risk management, driving projects to successful completion.
Overview
6
6
years of professional experience
3
3
Languages
Work History
IT Project Manager
Pleasant Hill IA 50327
07.2020 - Current
- Developed project management roadmap to define project objectives, timelines and milestones.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Sales Supervisor
Victorville California 92394
01.2020 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
Bachelor of Science - Computer Graphics
Sullivan University
3101 Bardstown Road Louisville, KY 40205 05.2001 -
Skills
Software development life cycle
Client relations
Project scheduling
Risk management
Affiliations
- Association of Information Technology Professionals
- Project Management Institute
- Association for Computing Machinery
- Institute of Electrical and Electronics Engineers
Timeline
IT Project Manager
Pleasant Hill IA 50327
07.2020 - Current
Sales Supervisor
Victorville California 92394
01.2020 - Current
Bachelor of Science - Computer Graphics
Sullivan University
05.2001 -
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