KENNETH CHIDIEBERE ANUKAM
Owerri,Nigeria
Summary
Results-driven Territory Sales Manager with knack for building strong client relationships and driving revenue growth. Excelled in expanding market share and improving customer satisfaction through targeted sales strategies and exceptional negotiation skills. Proven impact in turning around underperforming territories and delivering sustained business success. Driven professional with proven ability to build relationships and communicate persuasively, demonstrating strong negotiation skills and strategic thinking. Adept in identifying opportunities and managing client accounts to deliver growth and maximise revenue. Ready to leverage these strengths to excel in [Desired Position] role.
Overview
20
20
years of professional experience
Work history
Territory Sales Manager
Reckitt Benkiser
Owerri, Nigeria
2023.04 - 2023.12
- Developed a strong customer base by building relationships and providing excellent service.
- Managed businesses within the assigned territory for enhanced sales performance.
- Improved market share with strategic sales planning and execution.
- Worked closely with marketing teams to design promotional material and strategies, boosting brand visibility.
- Oversaw after-sales service to ensure customer satisfaction and repeat business.
- Identified potential clients through extensive market research, leading to an expanded client base.
- Facilitated feedback sessions from clients to improve products and services, resulting in higher customer retention rates.
- Handled customer complaints promptly ensuring customer gratification and loyalty.
Business Development Representative
International breweries
Port Harcourt, Nigeria
2018.08 - 2022.11
Second Operator
Schlumberger
Port Harcourt, Nigeria
2010.07 - 2015.07
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Painting and corrosion control
Edline Enterprises Limited
Port Harcourt, Nigeria
2004.02 - 2008.06
- Ensured timely execution of projects by coordinating effectively with the workforce.
- Led a team of decorators, resulting in successful completion of multiple projects.
- Improved customer satisfaction by promptly addressing their concerns and offering appropriate solutions.
- Ensured optimal use of resources to reduce operational costs whilst maintaining quality standards.
- Adhered strictly to health and safety protocols, thus minimising workplace accidents during painting or decorating activities.
- Evaluated performance of staff members regularly, providing constructive feedback where necessary for improvement purposes.
- Ensured all completed work met company's quality standards by performing thorough inspections post-completion.
- Developed detailed project plans by liaising with clients and understanding their requirements.
- Reduced waste with careful planning and forecasting of resource needs.
Education
GCSEs - Science
Senior Science School Uba
Yolat11.2003
Skills
- Sales and market development
- Market intelligence
- Customer acquisition and retention
- Rapport and relationship building
- Territory sales management
- Energetic
Timeline
Territory Sales Manager
Reckitt Benkiser
2023.04 - 2023.12
Business Development Representative
International breweries
2018.08 - 2022.11
Second Operator
Schlumberger
2010.07 - 2015.07
Painting and corrosion control
Edline Enterprises Limited
2004.02 - 2008.06
GCSEs - Science
Senior Science School Uba