Summary
Overview
Work history
Education
Skills
TOOLS & SOFTWARE
Certification
References
Timeline
Generic

KENNETH NWANAFIO

Lagos,Nigeria

Summary

Experienced professional with expertise in supply chain and logistics management, vendor and procurement operations, warehouse and inventory optimisation. Demonstrated proficiency in data analysis and KPI monitoring, quality control based on TQM principles, and team leadership with a focus on performance development. Skilled in ERP and logistics tools integration, as well as fleet and distribution oversight. Committed to driving operational efficiency and continuous improvement within dynamic environments.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Manager – Warehouse Operations & Supply Chain

Konga Online Nigeria Limited
Lagos
04.2021 - 07.2025
  • Set up and continuously improve warehouse operations and supply chain processes across inbound, inventory, order processing, returns, and outbound teams.
  • Lead and coach multiple operational units while tracking KPIs and aligning activities with organizational goals.
  • Manage purchase orders, invoices, and vendor engagement activities including onboarding, tool access, and training.
  • Monitor inventory levels and initiate timely restocking to maintain optimal stock and avoid disruptions.
  • Track delivery timelines, transport efficiency, stock accuracy, and cost performance.
  • Reduce product damages from 25% to 5% through enhanced handling and warehousing standards.
  • Drive customer satisfaction by ensuring SLA compliance and consistent quality control.
  • Partner with analytics, product, and process teams to identify and resolve operational inefficiencies.
  • Inspect received goods for quality, accuracy, and alignment with purchase orders, escalating discrepancies where necessary.
  • Enforce compliance standards with suppliers and vendors, ensuring adherence to regulatory and internal business requirements.
  • Implement Total Quality Management (TQM) principles to minimize errors and operational defects.

Supervisor – Inventory & Warehouse Operations

Konga Online Nigeria Limited
Lagos, Nigeria
01.2019 - 03.2021
  • Supervised inventory and logistics processes, ensuring accountability of stock and minimizing discrepancies.
  • Led cycle counts and reconciled system records with physical stock to uphold inventory accuracy.
  • Supported continuous improvement initiatives within warehouse operations and reporting systems.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Ensured smooth operations with regular maintenance checks.
  • Logged daily activities and notable incidents during production shifts.
  • Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.

Supervisor – Inbound & Returns Operations

Konga Online Nigeria Limited
Lagos, Nigeria
05.2018 - 12.2018
  • Oversaw quality assurance for inbound items and ensured accuracy of supporting documents.
  • Coordinated timely item processing and addressed issues impacting inbound flow.
  • Prepared weekly reports and resolved shipment exceptions.
  • Delegated tasks appropriately, achieved balanced workload among team members.

Inventory Officer – Outbound Logistics

Konga Online Nigeria Limited
Lagos
09.2017 - 04.2018
  • Managed outbound processes including scanning, manifesting, and end-to-end shipment tracking.
  • Ensured quality checks and accurate documentation for outgoing shipments.
  • Led the team in timely processing and waybill generation.

Fleet & Line Haul Officer

Konga Online Nigeria Limited
Lagos, Nigeria
05.2017 - 09.2017
  • Tracked shipments in transit, confirmed manifests, and managed fleet availability for inter-state deliveries.
  • Monitored transport costs, fuel usage, and health & safety compliance.

Returns Unit Officer – Supply Chain

Konga Online Nigeria Limited
Lagos
10.2016 - 04.2017
  • Verified completeness and condition of returned shipments.
  • Provided timely exception reports and maintained delivery tracking.

Order Processing Officer

Konga Online Nigeria Limited
Lagos
10.2015 - 09.2016
  • Processed customer orders with high accuracy, including QA checks and packaging verification.
  • Maintained traceability and reporting of all processed orders.

Education

Bachelor of Science - Metallurgical And Materials Engineering

Nnamdi Azikiwe University -
Awka
08.2013

Skills

  • Supply Chain & Logistics Management
  • Vendor & Procurement Operations
  • Warehouse & Inventory Optimization
  • Data Analysis & KPI Monitoring
  • Quality Control (TQM Principles)
  • Team Leadership & Performance Development
  • ERP & Logistics Tools Integration
  • Fleet & Distribution Oversight

TOOLS & SOFTWARE

  • SAP Business One
  • Microsoft Dynamics 365
  • Atom
  • Power BI
  • QuickBooks
  • Mercury
  • Magento
  • Microsoft Office Suite

Certification

  • PMPI Certified – Health, Safety & Environment (HSE 1 & 2)
  • JPTS Certified – Health, Safety & Environment (HSE Level 3)
  • Udemy Certified – Warehouse Management in Logistics & Supply Chain

References

Available upon request.

Timeline

Manager – Warehouse Operations & Supply Chain

Konga Online Nigeria Limited
04.2021 - 07.2025

Supervisor – Inventory & Warehouse Operations

Konga Online Nigeria Limited
01.2019 - 03.2021

Supervisor – Inbound & Returns Operations

Konga Online Nigeria Limited
05.2018 - 12.2018

Inventory Officer – Outbound Logistics

Konga Online Nigeria Limited
09.2017 - 04.2018

Fleet & Line Haul Officer

Konga Online Nigeria Limited
05.2017 - 09.2017

Returns Unit Officer – Supply Chain

Konga Online Nigeria Limited
10.2016 - 04.2017

Order Processing Officer

Konga Online Nigeria Limited
10.2015 - 09.2016

Bachelor of Science - Metallurgical And Materials Engineering

Nnamdi Azikiwe University -

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KENNETH NWANAFIO