Kelvin Chukwumah
Admin Officer
Summary
Strategic Corporate Travel Manager with at least 10 years of experience providing diverse corporate clientele with support, expertise and plans to address business travel needs. Effective in applying strong technical, communications and technical skills to research and book appropriate accommodations. Adept at assessing individual requirements and aligning travel bookings with complex schedules. Motivated Estate manager with demonstrated knowledge of Real Estate best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing so many years of experience in field and ready to take on challenging, growth-oriented role with my former employee. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Adept individual with more than 10 years working as Manager for goal revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Travel Agency Manager
Gem Travels and Tours
lagos
10.2022 - Current
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Managed [Number] business accounts with strong focus on achieving high levels of client praises and loyalty.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited and developed employees for [Type] department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Implemented [Type] process improvement initiatives within department.
- Supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Insurance Advisor
Enterprise Life Assurance Company
lagos
06.2022 - 09.2022
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales [Number]%.
Marketing Manager, Confectionary
MAZOR VENTURES
lagos
02.2021 - 03.2022
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Executed optimal sales strategies to achieve commercial goals for target market.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Travel Agency Manager
AMD TRAVELS
lagos
12.2019 - 12.2021
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Managed [Number] business accounts with strong focus on achieving high levels of client praises and loyalty.
- Contributed to development and implementation of travel booking processes, procedures and systems to reduce costs by [Number]%.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Encouraged departmental employees to present positive, exemplary image to customers.
Oil and Gas Field Supervisor
Bivada Oil and Gas
lagos
11.2017 - 12.2019
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Repaired surface machinery and performed period equipment inspections.
- Assisted roughnecks with tasks and supplied with equipment.
- Installed and repaired pipes, valves and pumps when on job sites.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
- Communicated with stakeholders on job milestones.
Real Estate Consultant
dazoreve enterprises
lagos
07.2014 - 09.2017
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Coordinated appointments to show marketed properties.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Informed home buyer of sales, construction and warranty processes.
- Communicated with clients to understand property needs and preferences.
- Researched commercial and residential real estate deals.
- Presented purchase offers to sellers for consideration.
- Maintained inventories and records of sales collaterals and closings.
Estate Manager
Prime estates
lagos
03.2010 - 02.2014
- Advised clients on possible properties for investment, trade opportunities and market values.
- Developed budgets for commercial development and maintenance of facilities.
- Sustained relationships with local brokers to provide broad network of professional services for clients.
- Managed leases and housing contracts for tenants renting, buying or sharing properties.
Education
Bachelor of Science - Entrepreneur And Business Management
National Open University of Nigeria
Lagos 06.2014 - 07.2019
Skills
Travel insurance
Reading
I always want to know more so am always reading.
Timeline
Travel Agency Manager
Gem Travels and Tours
10.2022 - Current
Insurance Advisor
Enterprise Life Assurance Company
06.2022 - 09.2022
Marketing Manager, Confectionary
MAZOR VENTURES
02.2021 - 03.2022
Travel Agency Manager
AMD TRAVELS
12.2019 - 12.2021
Oil and Gas Field Supervisor
Bivada Oil and Gas
11.2017 - 12.2019
Real Estate Consultant
dazoreve enterprises
07.2014 - 09.2017
Bachelor of Science - Entrepreneur And Business Management
National Open University of Nigeria
06.2014 - 07.2019
Estate Manager
Prime estates
03.2010 - 02.2014
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