Kelechi Nwaneri
Drone Pilot
Abuja
Summary
Dynamic Drone Pilot with proven expertise at EIB Stratoc Limited, enhancing operational efficiency through advanced flight planning and risk assessments. Skilled in FPVs, fixed wings and DJI drones operation, with proficient communication I fostered a culture of safety and compliance, while training new team members to ensure excellence in drone operations. Committed to delivering exceptional results in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Drone Pilot
EIB Stratoc Limited
07.2025 - Current
- Improved operational efficiency by implementing advanced flight path planning and pre-flight checks for drone operations.
- Maneuvered drone around obstacles and obstructions.
- Contributed to the development of company-wide drone policies and procedures, promoting safe and responsible use of unmanned aircraft systems.
- Ensured compliance with FAA regulations by maintaining detailed records of all flights, including location, altitude, duration, and purpose.
- Enhanced safety measures by conducting thorough risk assessments and implementing appropriate mitigation strategies for drone flights.
- Conducted comprehensive training sessions on drone operation, safety protocols, and best practices for new team members
IT Assistant/Drone Operator
Starter Point Integrated Services Nigeria Limited
01.2020 - 12.2024
- Installed and configured computer systems for optimized performance.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Followed work specifications to obtain the needed drone photography.
- Used an advanced third-party application to carry out drone autonomous flights for mapping and updating mapped locations.
Travel Assistant
Orbeka Travels and Tours Limited
07.2014 - 12.2019
- Enhanced customer satisfaction by providing personalized travel itineraries and recommendations.
- Maintained up-to-date knowledge of industry trends, enabling informed suggestions on destinations and accommodations.
- Contributed to increased sales through targeted marketing efforts aimed at attracting new customers.
- Implemented new organizational systems that increased productivity and streamlined workflow within the team.
- Developed strong relationships with vendors to negotiate exclusive deals for clients, resulting in cost savings and added value.
- Kept customers informed about trip requirements and changing travel advisories.
- Liaised between clients and suppliers effectively to resolve issues promptly while preserving positive relationships.
- Educated clients on local customs, safety guidelines, and points of interest at their chosen destinations for enriched travel experiences.
- Maintained database of customers, planned trips and dedication information for travel staff.
- Conducted thorough research on destinations to provide accurate information and valuable insights for travelers.
- Evaluated customer feedback regularly to identify areas for improvement and implement strategies accordingly.
- Coordinated complex travel arrangements including flights, accommodations, transportation, and activities for groups of various sizes.
Customer Service Representative
First City Monument Bank
12.2011 - 05.2013
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Diploma - Foundation In Travels And Tourism
National Institute For Hospitality And Tourism
Abuja, FCT, Nigeria 04.2001 -
Bachelor of Science - Agriculture
Federal University Of Technology
Owerri, Imo State, Nigeria 04.2001 -
Skills
FPVs and Fixed Wings Drone Operation
Flight Planning and Execution
Telemetry monitoring
Aerial photography
Analytical Thinking
Team building
Multitasking Under Pressure
Communication Proficiency
Organization and Time Management
Customer Service Excellence
Timeline
Drone Pilot
EIB Stratoc Limited
07.2025 - Current
IT Assistant/Drone Operator
Starter Point Integrated Services Nigeria Limited
01.2020 - 12.2024
Travel Assistant
Orbeka Travels and Tours Limited
07.2014 - 12.2019
Customer Service Representative
First City Monument Bank
12.2011 - 05.2013
Diploma - Foundation In Travels And Tourism
National Institute For Hospitality And Tourism
04.2001 -
Bachelor of Science - Agriculture
Federal University Of Technology
04.2001 -
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