Over 15 years’ experience in various aspects of banking. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy. Experienced in managing various banking products and regulatory policy requirements. Strong track record in leading teams and driving transformation. Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.