Summary
Work History
Education
Skills
Timeline
Generic

Kehinde Ogunbanwo

Lagos

Summary

Proven Customer Service Representative at Eat N Go Limited, adept in problem-solving and critical thinking, excelled in managing high-stress situations, enhancing customer loyalty by resolving complaints with empathy. Demonstrated proficiency in active listening, ensuring efficient resolution of escalated calls, significantly contributing to company success. Skilled in both customer service and critical thinking.

Work History

Customer Service Representative

Eat N Go Limited
09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

National Diploma - Computer Science

Lagos State University of Science And Technology
Lagos
09.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Eat N Go Limited
09.2022

National Diploma - Computer Science

Lagos State University of Science And Technology
Kehinde Ogunbanwo