Kehinde Alao
Iyana iyesi ota
Summary
Dynamic Front Desk Receptionist with proven expertise at Ayeogbaro Butchers, excelling in customer service and appointment scheduling. Recognized for enhancing customer satisfaction through effective problem-solving and call management. Fluent in English and Yoruba, I consistently coordinated orders and resolved complaints, ensuring a seamless experience for all clients.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Front Desk Receptionist/Caller
Ayeogbaro Butchers
Ogun
03.2020 - 03.2024
- Greeted customers warmly upon arrival at the butcher shop.
- Answered phone calls and responded to customer inquiries efficiently.
- Managed appointment bookings for meat preparation and special orders.
- Coordinated with staff to ensure timely order fulfillment and service quality.
- Handled customer complaints professionally to enhance satisfaction levels.
Education
Associate of Applied Science - Applied Statistics
Ogun State Institute of Technology Igbesa
Ogun, Nigeria 11.2022 - 11.2024
Skills
- Customer service
- Appointment scheduling
- Call management
- Order coordination
- Problem solving
- Hospitality best practices
- Fluent in English and Yoruba
Languages
Yoruba
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Associate of Applied Science - Applied Statistics
Ogun State Institute of Technology Igbesa
11.2022 - 11.2024
Front Desk Receptionist/Caller
Ayeogbaro Butchers
03.2020 - 03.2024