KEHINDE ADEFULU
Lagos
Summary
Results-driven sales professional with a passion for effective communication, networking, and negotiation. Dedicated to delivering top-notch customer service and utilizing in-depth product knowledge to develop tailored solutions that enhance customer loyalty, retention, and revenue. Proven track record of exceeding sales targets and contributing to team objectives. Skilled in managing and mentoring sales and customer service teams, adept at engaging with staff across all organizational levels and the public to ensure seamless collaboration and exceptional service delivery while also providing administrative support.
Overview
4
4
years of professional experience
Work History
SALES MANAGER REPRESENTATIVE
ZEOSPRINGS LIMITED
12.2018 - 05.2021
- Effectively managed client concerns through personalized solutions tailored to their needs
- Fostered strong client connections through regular communication.
- Achieved quarterly sales targets with unwavering dedication
- Enhanced client loyalty by providing outstanding service and consistent communication.
- Facilitated team communication by deploying CRM systems.
SALES REPRESENTATIVE & SECRETARY
AVALON PAINTS
07.2018 - 12.2018
- Monitored industry trends to facilitate informed decisions during client engagements.
- Expanded customer base through cold calling, networking, and relationship building.
- Formulated bespoke approaches to cater to individual customer needs, elevating overall satisfaction.
- Exceeded sales targets through effective planning and goal settings.
- Leveraged social media channels to connect with prospective clients.
- Facilitated beneficial contract negotiations to ensure customer approval and profit growth.
ADMINISTRATIVE, HR ASSISTANT
NEW IMAGE DIAGNOSTIC
01.2017 - 06.2018
- Effectively managed client concerns through personalized solutions tailored to their needs
- Fostered strong client connections through regular communication.
- Achieved quarterly sales targets with unwavering dedication
- Enhanced client loyalty by providing outstanding service and consistent communication.
- Facilitated team communication by deploying CRM systems.
Education
B.se (Ed) - Political Science And Education
Lagos State University
Lagos, State02.2024
National Certificate Of Education - Political Science And Christian Religious Studies
Federal College of Education
Abeokuta11.2016
Skills
- Verbal and written communication
- Administrative IR assistant
- Sales management
- Microsoft Word
- Office management
- Clerical support
- Customer service and retention
- Documentation and recordkeeping
- Social media marketing
- Teamwork and collaboration
- Phone reception
Languages
English
Upper intermediate (B2)
Yoruba
Upper intermediate (B2)
Hobbies and Interests
- Communication and PR
- Customer relation service
- Social Media
- Football and Politics
References
Provided upon request
Timeline
SALES MANAGER REPRESENTATIVE
ZEOSPRINGS LIMITED
12.2018 - 05.2021
SALES REPRESENTATIVE & SECRETARY
AVALON PAINTS
07.2018 - 12.2018
ADMINISTRATIVE, HR ASSISTANT
NEW IMAGE DIAGNOSTIC
01.2017 - 06.2018
B.se (Ed) - Political Science And Education
Lagos State University
National Certificate Of Education - Political Science And Christian Religious Studies
Federal College of Education