Summary
Overview
Work History
Education
Skills
KEY ACCOMPLISHMENTS
Top Products
Certification
Timeline
Generic

KATHLEEN LESKI

Summary

Innovative and results-driven Senior Product Management Executive with 15+ years of experience driving business transformation, delivering enterprise SaaS solutions, and managing multi-million-dollar client portfolios. Proven track record of building high-performing teams, leading cross-functional product development, and enhancing customer experiences across CPG, Retail, and Healthcare industries. Expertise in Agile methodologies, digital innovation, customer-centric strategies, and operational excellence.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Leader/Client Solutions

OUTFORM – Brand & Experience Agency
01.2024 - Current
  • Define and implement technology-driven solutions to secure and onboard Outform’s largest client to date.
  • Lead strategic discovery and solution design for enterprise retail and brand clients, increasing solution adoption.
  • Create tailored, scalable engagement strategies to align digital tools with measurable client outcomes.

Key Clients: Dick’s Sporting Goods, Budweiser, Foot Locker

Senior Director/Product Management and Innovation

SGK INC. – Brand & Experience Agency
Chicago
01.2019 - 01.2024
  • Directed product strategy and innovation across multiple global SaaS platforms serving CPG, retail, and healthcare sectors.
  • Built and scaled Agile product teams focused on delivering content workflow, DAM, and regulatory asset solutions.
  • Oversaw $50M+ in annual product revenue while contributing directly to enterprise client success and account retention.
  • Collaborated with Fortune 500 clients to align technology with business needs, enhancing user experience and ROI.
    Client Impact: Meijer, Albertsons, Ascensia, Johnson & Johnson, Coca-Cola, Procter & Gamble, Nike

Executive Director/Product Management

RRD-Marketing Services Agency Division
Chicago
01.2012 - 01.2018
  • Established a new internal business unit focused on enterprise SaaS for marketing content creation and automation.
  • Led product design and implementation of the company’s largest Adobe Experience Manager (AEM) installation.
  • Integrated commercial tools and internal IP to develop an image, copy, video, and 3D asset management platform.
  • Championed client co-innovation, winning a $30M+ multi-year contract, and contributing to a $100M+ annual revenue impact.
    Clients: Delta Airlines, Ace Hardware, Chick-Fil-A, Bass Pro Shops, Home Depot

Director/Agency Operations

Walgreens, CVS, Orvis, Belk, Bass Pro Shops
01.2005 - 01.2012
  • Managed 9 geographically distributed sites with over 400 staff and $200M annual P&L responsibility.
  • Delivered a 22% EBITDA increase in Year 1 by eliminating inefficiencies and scaling automation.
  • Sustained double-digit financial improvements over five consecutive years.

Central Area Manager Operations

RRD
01.2001 - 01.2005
  • Oversaw operations at 3 production hubs including a photo studio.
  • Introduced new technology systems to streamline reporting, reduce cycle time, and improve team productivity.

Education

Customer Experience -

Richmond University
12.2023

Customer Experience -

Washington University
12.2021

Engineering -

SUNY Buffalo

Skills

  • Product Management & Lifecycle Leadership
  • Agile, Scrum, SAFe (60) Implementation
  • B2B/B2C/B2B2C SaaS Development
  • Digital Customer Experience (CX/UX/UI)
  • Adobe AEM / Workfront / Creative Cloud
  • P&L Management & Revenue Growth
  • Enterprise Solution Architecture
  • MarTech & Omnichannel Platforms
  • Product Innovation & Commercialization
  • Cross-Functional Team Leadership
  • CRM, ERP, CMS Integration
  • GS1 Standards Compliance
  • Data-Driven Strategy A/B Testing
  • Change Management & Organizational Design
  • Enterprise Sales Enablement

KEY ACCOMPLISHMENTS

  • Product innovation and delivery: Spearheaded enterprise platform development that increased client engagement and EBITDA via automation and custom IP
  • Revenue and growth: partnered with sales to close multimillion-dollar contracts, including the company’s largest at $30M+, while enabling repeatable value creation
  • Agile transformation: implemented product-centric structures (product, program management, and customer success) in legacy enterprise environments
  • Operational Excellence: Managed $200M+ in P&L, delivering 5 years of consistent margin improvement through process design, team optimization, and digital tooling.
  • Leadership and culture: Recruited and retained top talent, resulting in less than 5% attrition and 43% internal promotion across key teams
  • Client-facing strategy: acted as executive liaison with major enterprise customers, directly influencing solution design, RFP wins, and contract expansion

Top Products

  • Omnichannel content engine – B2B2C platform combining Adobe AEM and Workfront to manage rich media and campaign assets
  • Self-service retail ordering portals – B2B content automation tools used by global retailers for agile marketing execution
  • Compliance-ready content workflow – regulatory DAM solution tailored to pharma and healthcare
  • AR Product Engagement Platform – B2B2C application used by CPG brands for sales and consumer immersion
  • Store management and fulfillment suite – hybrid solution combining commercial and internal tools for retail readiness

Certification

  • SAFe 6.0 Agilist – Scaled Agile
  • Scrum Master & Agile Leader – Six Sigma Global Institute
  • Executive Leadership Program – Center for Creative Leadership
  • Certified Solution Provider – GS1.org
  • Change Leadership Certificate – Prosci: Leading Your Team Through Change

Timeline

Senior Leader/Client Solutions

OUTFORM – Brand & Experience Agency
01.2024 - Current

Senior Director/Product Management and Innovation

SGK INC. – Brand & Experience Agency
01.2019 - 01.2024

Executive Director/Product Management

RRD-Marketing Services Agency Division
01.2012 - 01.2018

Director/Agency Operations

Walgreens, CVS, Orvis, Belk, Bass Pro Shops
01.2005 - 01.2012

Central Area Manager Operations

RRD
01.2001 - 01.2005

Customer Experience -

Richmond University

Customer Experience -

Washington University

Engineering -

SUNY Buffalo
KATHLEEN LESKI