KAOSISOCHUKWU EVELYN EGBUATU
ENUGU,ENUGU STATE
Summary
A highly skilled professional with expertise in Microsoft Office Tools, Windows 10, and internet utilities. Demonstrates exceptional ability to work independently and effectively manage time, ensuring successful outcomes in data entry, inventory management, and record keeping. Known for excellent communication and interpersonal skills, fostering consensus among diverse opinions. Strong analytical and organisational capabilities drive a positive attitude and a can-do spirit towards achieving results. Committed to delivering outstanding customer service while pursuing career growth in a dynamic environment.
Overview
15
15
years of post-secondary education
15
15
years of professional experience
Work history
PERSONAL SKILL ACQUISITION
2019.01 - 2026.08
PERSONAL ASSISTANT/SUPERVISOR
ARCHIVALUE GROUP (ENUGU STATE)
Enugu, Enugu State
2023.01 - 2026.01
- Coordinated daily administrative tasks and schedules to optimise workflow and support team operations.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Facilitated training sessions for new hires, enhancing onboarding experience.
- Maintained daily and weekly records of deliveries to ensure accurate tracking and timely updates.
- Filed documents systematically which increased ease of access when needed.
SECECTARY
SILOET LIFESTYLE INTERIORS (ENUGU STATE)
Enugu, Enugu State
2017.01 - 2018.01
- Provided comprehensive information to customers about services to facilitate informed decision-making.
- Maintained accurate customer transaction records to ensure seamless service delivery.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
SUPERVISOR
WIRELESS 927 ENUGU, ENUGU STATE
Enugu, Enugu State
2014.01 - 2016.01
- Managed high volume of incoming calls, ensuring timely and accurate responses.
- Resolved customer complaints by identifying issues and implementing effective solutions.
- Maintained records of all customer interactions to support service quality and follow-up.
TEACHING
Community Secondary School, Ahai River State (NYSC)
2013.01 - 2014.01
- Created scheme of work aligning skills development with curriculum objectives to enhance student learning.
- Developed lesson plans and educated students across all levels to meet diverse learning needs.
- Monitored and recorded student progress during assessments and prepared pupils for national tests to ensure readiness.
CUSTOMER SERVICE REPRESENTATIVE
DSTV ENUGU, Enugu State
Enugu, Enugu State
2012.01 - 2013.01
- Processed dstv payments for clients at service desk, ensuring smooth service.
- Collected, deposited, and disbursed money to customers efficiently.
- Maintained accurate records of customer transactions for reference.
- Send daily report to the line manager.
Education
B.Sc. - Economics
Enugu State University Of Science And Technology (ESUT)
Enugu, Enugu State 2008.10 - 2012.08
West African Examination Council (W.A.E.C) -
Federal Government Girls College lejja nsukka
Enugu/Nigeria 2003.03 - 2008.05
First School Leaving Certificate -
Ideal Mind Foundation School Nkpor Agu
Onitsha, Anambra State 1995.01 - 2001.01
Skills
- Computer Skills:
- Microsoft Office Tools (Word, Access, PowerPoint, Excel), Internet Utility, PC Fundamentals, Windows 10
- Personal Skills Ability to Work Effectively with Little or no Supervision, Successful in Bringing Diverse Opinions and Ideas to Consensus, Excellent Communication/ Interpersonal Skills, Strong Analytical, Conceptual and Organizational Skills, Self Motivated, Result-Oriented and Target-Driven, Can-Do-Spirit, Positive Attitude
- Time Management
- Data entry,inventory/stock management and a good record keeping
- Customer service,
REFEREES
- Uche, Chikwendu, Customs License Clearing agent, 08031130200
- Okechukwu, Eneokwe, Engr., 08035525335, Inlaks computers, Enugu
INTEREST/HOBBIES
Reading, Researching, and Surfing the Internet.
Affiliations
- Travelling, Learning new skills, Reading, community service, fitness and wellness.
Timeline
PERSONAL ASSISTANT/SUPERVISOR
ARCHIVALUE GROUP (ENUGU STATE)
2023.01 - 2026.01
PERSONAL SKILL ACQUISITION
2019.01 - 2026.08
SECECTARY
SILOET LIFESTYLE INTERIORS (ENUGU STATE)
2017.01 - 2018.01
SUPERVISOR
WIRELESS 927 ENUGU, ENUGU STATE
2014.01 - 2016.01
TEACHING
Community Secondary School, Ahai River State (NYSC)
2013.01 - 2014.01
CUSTOMER SERVICE REPRESENTATIVE
DSTV ENUGU, Enugu State
2012.01 - 2013.01
B.Sc. - Economics
Enugu State University Of Science And Technology (ESUT)
2008.10 - 2012.08
West African Examination Council (W.A.E.C) -
Federal Government Girls College lejja nsukka
2003.03 - 2008.05
First School Leaving Certificate -
Ideal Mind Foundation School Nkpor Agu
1995.01 - 2001.01