Kameron Penn
Professional Leasing Consultant
Raleigh
Summary
Dedicated Leasing Consultant effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing updates to enhance properties. Adept at remaining accessible to residents and board members. Offering excellent communication, organization and time management skills.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Leasing Consultant
Career Strategies
Raleigh, NC
05.2022 - Current
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
Supervisor
Grime And Shine Cleaning Solutions LLC
Pottstown, PA
01.2022 - Current
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Streamlined operations to improve process efficiency.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
Administrative Assistant
Love, Hugs, & Smiles Nanny Agency
Pottstown, PA
05.2017 - Current
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Leveraged accounting software to manage expenses and keep track of finances.
Community Ambassador
University Village At 2505
Raleigh, NC
01.2022 - 07.2022
- Developed and managed engagement metric models on successful community outreach for leadership to track progress.
- Advocated for collection, analysis and reporting of data to identify and address disparities and inequities.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Responded to customer requests for products, services and company information.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Promoted available products and services to customers during service, account management and order calls.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Intern Supervisor
Cloverleaf Suites
Columbia, SC
05.2019 - 08.2020
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Supervised 15+ housekeepers and provided constructive feedback, resulting in higher morale and increased employee retention.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Trained team members on new hotel services and products to support promotional efforts.
Education
Bachelor's of Science - Organizational Business Management
Saint Augustine's University
06.2016 - Current
Skills
Administrative support
Leasing and sales
Property tours and inspections
Property management
Telephone and email etiquette
Database Management
Business processes and procedures
Organizational and time management skills
Application skills
Multitasking skills
Exceptional customer service
Data Entry
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Critical Thinking
Awards
- Freshman Scholar
- President’s List
- Dean’s List
Leadership Experience
- Team Captain - Pottstown Track and Field
- 2nd Team All-Area/ Honorable Mention All-Conference Vice President of Student Council
- Graduate of Lake Delaware Boys’ Camp (1st Lieutenant)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Leasing Consultant
Career Strategies
05.2022 - Current
Supervisor
Grime And Shine Cleaning Solutions LLC
01.2022 - Current
Community Ambassador
University Village At 2505
01.2022 - 07.2022
Intern Supervisor
Cloverleaf Suites
05.2019 - 08.2020
Administrative Assistant
Love, Hugs, & Smiles Nanny Agency
05.2017 - Current
Bachelor's of Science - Organizational Business Management
Saint Augustine's University
06.2016 - Current