KABIRU OLAWALE AWONIYI
Virtual Assitant
Lagos
Summary
I am a dedicated and detail oriented Virtual Assistant with experience in supporting businesses and entrepreneurs to stay organized, save time, and grow efficiently. I specialize in managing emails, scheduling appointments, handling customer inquiries, and performing administrative tasks with precision. I’m skilled in using digital tools and CRMs to streamline operations, enhance productivity, and maintain smooth communication. I take pride in delivering timely, reliable, and professional support, helping my clients focus on what matters most growing their business.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Virtual Assistant
Topmost Venture
01.2021 - 11.2023
- Provided administrative support including email handling, customer support, data entry, and document management
- Conducted online research to support client projects
- Developed skills in Google Docs, Google Sheets, and professional communication
- Learned to manage tasks efficiently, meet deadlines, and communicate proactively
Virtual Assistant
Louisville, KY
02.2024 - 12.2025
• Respond to customer inquiries via email in a timely and professional manner.
• Resolve complaints, answer questions, and provide product/service information.
• Track customer issues and escalate to higher teams when needed.
• Maintain records of interactions in a CRM or email system.
• Ensure customer satisfaction and follow-up when necessary.
• Draft professional templates for common queries to save time.
Education
Bachelor of Science - Accounting
Federal University Oye, Ekiti
Oye Ekiti06.2024
Skills
Customer Support
Certification
Certification in introduction to business analytics
Timeline
Virtual Assistant
Louisville, KY
02.2024 - 12.2025
Virtual Assistant
Topmost Venture
01.2021 - 11.2023
Bachelor of Science - Accounting
Federal University Oye, Ekiti