Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kabir Ahmed Aisha

Experienced Procurement and Project Officer
Maitama,Abuja

Summary

An accomplished Manager specializing in Project, Procurement, Change, and Strategy, with expertise in Project/Portfolio Management, Change Management and capacity building, Performance Management, Project Design and Development, IT & Business Transformation, and Strategy Development. Proficient in transforming ideas and businesses from conception to completion while embedding continuous improvement practices into business processes.

Skilled in fostering strong client relationships, with extensive experience in Customer Relationship Management, Stakeholder Engagement, and Business Process Management. My industry expertise spans IT, Consulting, Public and Private Sector, and Government, Additionally, have a track record of performing project appraisals for implemented initiatives.

bring substantial experience in Strategy Design and Development, project appraisal, implementation, and closure, with specific focus areas including financial inclusion, banking regulations and policies, and national collateral registry implementation. Possess strong leadership and delegation skills and am highly results oriented, actively engaging in programs and solutions that strengthen the financial system and promote inclusive growth.

Driven by a passion for achieving meaningful outcomes, focus on the impact and benefits of financial innovations. Furthermore, am deeply flexible and committed to community development, particularly advocating for the empowerment of girls and women.

Given achievements and extensive years of experience, possess the necessary expertise and qualifications to effectively serve as the Senior Procurement Operations Officer at the African Development Bank Procurement professional with comprehensive background in supply chain management and vendor relations. Proven track record in optimizing procurement processes and securing favorable contracts. Known for collaborative approach and adaptability to dynamic business needs, leveraging negotiation and analytical skills.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Procurement Officer/ Coordinator

CENTRAL BANK OF NIGERIA
FCT, Abuja
10.2023 - Current
  • Business development within procurement department involves strategic initiatives aimed at enhancing procurement processes, supplier relationships, and overall value creation for CBN.
  • Monitoring and evaluating procurement operations and performance metrics to identify areas for improvement and optimization
  • Collaborating with internal stakeholders, such as finance, operations, and legal departments, to align procurement activities with broader business objectives
  • Collaborating with other departments to align sourcing decisions with organizational goals and objectives
  • Identifying and mitigating risks associated with procurement process, such as supply chain disruptions, supplier failures, and compliance issues

IT Programme/Project Management Specialist

CENTRAL BANK OF NIGERIA
FCT, Abuja
01.2014 - 10.2023
  • Measure project performance using appropriate systems, tools and techniques
  • Provide Project Management comprehensive documentation including but not limited to: Project plans including a global work plan and weekly detailed work plans for realization of deliverables
  • Periodic reports containing executive summary of activities realized and other accomplishments, and escalation procedure to management as needed
  • Status reports containing information on budget, resource, and time consumption
  • End-to-end management procurement of projects planned to be executed during year and in accordance with Banks Operating Program, budget confines, and quality/security policies
  • Supervision of work of external vendors and gives input into tasks completed
  • Coordinates all procurement of operations and required documentation of projects
  • Preparation of training contents and communicating effectively and clearly new application/services to Business
  • Working with business units to clarify, refine, validate and document business, functional and technical requirements
  • Coordinated with external vendors/partners to finalize designs and confirm requirements
  • Developed and enhanced relationships with business units, actively managed expectations & monitored satisfaction levels
  • Review and recommend architectural improvements, design solutions and integration solutions for IT business partners

ICT Facility Specialist

CENTRAL BANK OF NIGERIA
FCT, Abuja
09.2013 - 12.2013
  • Keeping inventory of hardware and software assets
  • Installing, configuring, and maintaining computer systems and networks
  • Ensuring proper installation and maintenance of ICT equipment, including servers, networking devices, and computer systems
  • Coordinating with vendors and service providers for procurement and installation of ICT equipment and services
  • Monitoring industry trends and advancements to ensure ICT facility remains up-to-date with best practices and emerging technologies

ICT Support Specialist

CENTRAL BANK OF NIGERIA
FCT, Abuja
04.2013 - 08.2013
  • Providing technical support/ assistance and troubleshooting for hardware and software issues
  • Setting up and managing user accounts and permissions
  • Assisting users with software and application installations and upgrades
  • Creating and updating technical documentation and knowledge base articles
  • Assisting in the planning and implementation of IT projects
  • Keeping up-to-date with new technologies and industry trends
  • Adhering to security protocols and ensuring data protection
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
  • Collaborated with cross-functional teams to develop and implement effective support strategies.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
  • Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.

ICT System Analyst

QUANTEQ TECHNOLOGY SERVICES
FCT, Abuja
06.2010 - 12.2012
  • Defined project scope, goals and deliverables that supported business requirements in collaboration with clients
  • Prepare all necessary paperwork, make technical documentation of project manuals, and archive important documents
  • Conducted research and prepared initial documentation for the setup of company call center services
  • Actual setup of a 12-system call centre, including procurement and setup of furniture, computers, and other accessories
  • Developed business materials such as presentations and proposals for the organization

Education

MBA - Business Administration

Hult International Business School
Boston
09.2022 - 11.2024

Bachelors of Technology - Information Technology

Abubakar Tafawa Balewa University
Bauchi Nigeria
06.2024 - 07.2024

Skills

Strategy (Design, Execution, and management) Project management (Design, Execution, and management) Strong knowledge of information management systems solution landscapes (The development, quality assurance & production system) Training module Design and implementation using PowerBI (workshop facilitation and delivery) Strategic Implementation/Analysis (Agile & waterfall methodologies) Excellent IT skills, including knowledge of SAP (OMS & JIRA), ERP, MS Office (Excel, Word, Powerpoint), MS projects Impeccable interpersonal skills and the ability to build and manage senior-level interactions with a range of external stakeholders up to executive level Governments/Stakeholder relationship Management (Federal and State level, C-Suite, others) Contract and Vendor management

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Timeline

Bachelors of Technology - Information Technology

Abubakar Tafawa Balewa University
06.2024 - 07.2024

Procurement Officer/ Coordinator

CENTRAL BANK OF NIGERIA
10.2023 - Current

MBA - Business Administration

Hult International Business School
09.2022 - 11.2024

IT Programme/Project Management Specialist

CENTRAL BANK OF NIGERIA
01.2014 - 10.2023

ICT Facility Specialist

CENTRAL BANK OF NIGERIA
09.2013 - 12.2013

ICT Support Specialist

CENTRAL BANK OF NIGERIA
04.2013 - 08.2013

ICT System Analyst

QUANTEQ TECHNOLOGY SERVICES
06.2010 - 12.2012
Kabir Ahmed AishaExperienced Procurement and Project Officer