FIELD SERVICE TECHNICIAN
ECOLAB EAST AFRICA LIMITED
MOMBASA & NAIROBI , MOMBASA,KWALE & NAIROBI
12.2005 - 11.2009
- Delivered [Type] on-site services, applying [Skill] and [Skill] to minimise customer impact.
- Maximised service efficiencies by creating and maintaining accurate repair logs.
- Inspected [Area of Expertise] systems and components to successfully identify repair and replacement needs.
- Performed installation of an average of [Number] [Type] systems per [Timeframe], exceeding technician average by [Number]%.
- Provided equipment training, receiving [Number]% positive customer feedback.
- Conducted [Type] tests to guarantee optimal performance of [Type] system.
- Used [Software] to manage equipment and parts inventory with zero error.
- Used test equipment, including [Type] and [Type] equipment, to diagnose system failures with [Number]% accuracy.
- Employed [Skill] and [Skill] to ensure quality of service, maintaining less than [Number]% repeat calls.
- Established preventative maintenance programme that cut system breakdowns by [Number]%.
- Maintained up to date job knowledge by participating in [Frequency] educational opportunities and reading professional publications.
- Tested function and output of diverse electronic units.
- Assessed electromechanical systems for compliance with test criteria.
- Maintained electrical equipment to meet performance and safety requirements.
- Resolved technical issues quickly to reduce electrical disruptions.
- Wore protective clothing to maintain safe working environments.
- Adhered to current electrical standards to minimise operational risk.